Retail counters, customer service desks
and receptions
This is dependant on the room layout and the position of the
hearing aid user. Across -counter systems that include a small
amplifier, loop and microphone are commonly used as they
offer more directive sound to be heard by one person - the
cashier or receptionist.
Banks, council buildings
These two scenarios pose a variety of situations where a
hearing system might be needed, requiring a range of
equipment, but where confidentiality is essential, infrared sys-
tems are recommended.
Hotels
This scenario would probably use across -counter systems for
reception areas, alerting devices for the bedrooms in case of
emergency, personal listeners for the hearing aid user to hear
the TV, for example, and also equipment for any conference
rooms the hotel may have. Again, this scenario poses many
situations.
SOLUTION TIPS
Theatres, houses of worship
Where there is a large number of people, with perhaps an older
population, there is a higher chance of the need for a hearing
system, so induction loops are most commonly used. Confiden-
• Look for a company
that will thoroughly
tiality is not an issue, so infrared is not necessary.
specify a system.
Individual or domestic use
• Ensure the price
reflects on the
FM Radio Systems are ideal for individuals as they place the
capability of the
user in control. Students and workers now have access to a
system.
range of brilliant FM radio equipment, thanks to DDA funding
(for more information, go to
www.direct.gov.uk and look for
any that
‘Disabled Students’ Allowance’). Telephonic amplification equip-
• Use a comp
ment is also extensive in range and variety.
offers expert advice.
• Make sure that
effective management
of the equipment is
in place.
• Don’t buy cheap
systems as they do
not last compared to
quality systems.
• Market your hearing
system as added
value to your
business and train
staff to use it
effectively.
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