6
Coaching For Improved
Performance
Introduction
Coaching is the dynamic and interactive process of
assisting others in reaching their goals. It involves
unlocking a person’s potential to maximise his or
her own performance within the chosen context.
Supervisors, team leaders and managers can play an
important role in coaching their people to develop
greater self awareness, improve business skills and take
on additional responsibilities. This practical course will
ensure you have the ‘know how’ to apply coaching skills
to help people more effectively.
Course Content
· Coaching – definition
Benefits of attending
· Essentials of Performance
This course will enable participants to:
· Building rapport, trust and confidence
· Define what coaching really is and how and when
· Active listening, attention-giving and
to use it
paraphrasing
· Have a range of coaching models to choose from
· Understanding key skills and processes required
appropriate to individuals situations and needs
by the coach
· Have an understanding of the impact of their own
· Coaching and feedback models
behaviours on others
· Practical coaching exercises
· Have the confidence to start coaching for improved
performance
Duration: 1 day
· Increase staff motivation, productivity and retention
· Improve business results
Dates 03/12/07
07/03/08
Who the course is for
21/07/08
Anyone who recognises the importance of developing
others through coaching, either in a formal or informal
Fee: £235
manner, in order to help both the individuals and
the business grow. It is also for those who carry out
performance reviews and support people through
change.