ITR53 PageDocMngSpecialReport 25/9/07 11:43 Page 7
Special report Document Management
mediums has lifted the hesitancy of the customer views the importance of the example, he points out that storage and
cost benefit of capturing and storing the document management. The second factor, storage maintenance has become more
full spectrum of unstructured data.” says Herr, concerns the advantages that economical, and no longer such a cost
Internet development and the inter- factor as it was a decade or so ago. Biffar
According to Rowley, the devices for connectivity of the end-users tools have also adds that.Internet the LAN technology/
capturing unstructured data have more afforded. “Millions of end-users can now broadband speeds have increased, and
than quadrupled in performance and more access data on the DM repository …,” said scanners have become more economical
than halved in price, giving at least a Herr. Thirdly, he cites the price of hard disk with increased capability.
tenfold benefit in price and performance. In storage. By becoming more affordable,
addition, he points out that communication Herr sees the hard disk as a common
Value-added proposition
infrastructure costs and performance levels support medium for DM, providing faster Compared with a decade ago, what are
have improved significantly, meaning access to more documents. some of the value-adds that vendors are
distributed solutions are now economically now offering to distributors and resellers in
viable, which in turn provides for low-cost Richard Abraham, account manager, Version the DM arena, and what are some of the
production centres. “Solutions are beginning One, agrees; pointing out that electronic
to move from departmental to the enterprise- document management (EDM) – as with all
wide level now that scalability and consistent IT – has moved on greatly over the past
performance can be achieved economically decade. “There’s now an increased availability
for the majority of businesses,” he said. But of hard drive storage – hard disks continue
“
Document and content
management used to be
capturing unstructured data is only part of to get bigger and cost less,” he remarked. stand-alone systems for
the answer, believes Rowley: “Using business “New computer hard disks currently cost
archivists; now they are no
process automation to release the benefits just 50 pence per Gigabyte (with one
longer a silo, separate to the
IT mainstream.” – Rory Staunton,
Strategy Partners.
value-adds that resellers and distributors
are now offering to vendors? From Howells’
perspective, the open source model is
dramatically reducing cost and improving
the ease of roll-out to customers. “This
significantly increases the market potential
and reduces sales cycles, creating new
markets that were previously not economically
feasible for both resellers and distributors,”
he said. Howells added that the Internet
has created one equal global market with
resellers and distributors becoming the local
arm of the software vendor for product roll-out.
In Herr’s view, the major factor of success
is the way the integrator manages the
of the stored information amongst user Gigabyte typically holding 20,000 scanned project and the way he can adapt the DM
communities and host systems – distributed documents). There’s also a reduced need system to end users’ requirements. “DM
or centralised – has been, and will continue for complex optical storage solutions, projects are more human behaviour
to be, the real driver of the efficient and improved network connections and wide sensitive than technically complex,” he
effective business,” he emphasised. availability of the Internet for quick and said. “We are still implementing the same
easy image retrieval.” projects as before, but the operating
According to Jean-Marc Herr, business unit systems and the new technologies are
manager, IRIS, three factors have played a In the view of DocuWare president Jürgen stronger, with better performances and
major role over the past decade in terms of Biffar, one of the the most important stability. This helps the vendor to deliver a
DM development. The first is not a technological developments over the past few years user-friendly tool with good ergonomics
issue, but instead concerns the way the concerns peripheral technologies. For and high performance.” >>
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