ITR53 PageDocMngSpecialReport 25/9/07 11:43 Page 6
Document Management Special report
Evolution and
opportunity
IT Reseller spoke to some of the key players in the document management arena
to gauge their views on how software and hardware technology, service and
support have moved on over the past decade, and how customer requirements
and global factors have helped to speed the pace of change.
he dotcom bubble started a search as Google, and as easy to customise are: prolific growth of unstructured
T
period of extensive acquisition as email rules,” he said. “Innovation in the information (85 per cent unstructured,
activity by the major document use of application servers has made it 15 per cent structured); the burgeoning
management (DM) vendors. possible and cost-effective to roll out systems requirement for compliance and regulatory
Consequently, the past seven to the entire enterprise. Furthermore, zero- conformance (SOX, etc.); rapid access to
years has seen a focus on product line foot-print clients have made application roll- information for purposes of portfolio sales
integration rather than innovation and R&D.
So believes Dr Ian Howells, CMO, Alfresco
Software: “As a result, key technical
developments for content users have occurred
of the stor
in other areas, with Web 2.0 companies
“
Using business process automation to release the benefits
ed information amongst user communities and host
driving mass adoption on the web and, systems – distributed or centralised – has been, and will continue
internally, enterprise users relying on shared
to be, the real driver of the efficient and effective business,”
drives, email and Google search for content
management and collaboration,” he said.
– Nick Rowley, Oceanus.
Typically, he believes only 10 per cent of users
within major enterprises use any enterprise out as simple as having a browser on your between companies (acquiring specific
content management (ECM) system. desktop.” Howells adds that standards sectors of business opportunity, such as
innovation has enabled users to retain higher risk insurance clients); identification
Open search
choice of operating system, database, of costs in any given organisation (how
According to Howells, one key technical application server, portal and desktop while many people to do what by when, etc.);
development that has taken place is Open making content management applications and competitive edge (for example, providing
Search, allowing search across multiple portable between systems. mortgages faster than the competition).
repositories and websites to be conducted “Unstructured data has much larger storage
as easily as if doing a search using Google. Nick Rowley, managing director and chairman, demands than structured data,” added
“Innovation has been seen in areas such as Oceanus, believes that to understand the Rowley, “so the advent of much cheaper
ease of use, which is making DM systems changes it is important firstly to acknowledge on-line mass storage options in the form
as easy to use as a shared drive, as easy to the key drivers. According to Rowley, these of a hierarchy of cost and performance >>
6 IT RESELLER – SEPTEMBER 2007
www.itrportal.com
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