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Document Management Opinion
It’s elementary …
DocuWare’s vice president
sales & marketing, Max Ertl,
unravels certain points of
confusion in document
management terminology.
onfused by all of the often, terms are used interchangeably, and HIPAA in order to monitor access to
C
terminology and buzz-words further adding to the problem. financial and medical records. The term can
used within the document apply to other records as well; for example,
management industry?
Records Management
the monitoring and storage of all incoming
You can rest assured that First let’s examine the phrase Records and outgoing e-mail.
you are not alone. At times, even Sherlock Management (RM). This term is used to
Holmes would need to stop and examine describe an organisation’s ability to comply
Document Management
not only the terms that are being used but with legal requirements related to document The term Document Management (DM)
how they are being used. Making sense security, document retention or document focuses on supporting the collaborative
of industry terminology can be very audit trails. RM might be used to describe work of creating a document. DM has a
challenging for those doing research complying with tax authorities when it strong emphasis on the versioning of
before purchasing a system, and even comes to retaining accounting records or documents, check-in/check out of
those within the industry itself. Quite complying with laws such Sarbanes/Oxley documents and is widely used, as an
example, for those documents created with
PC applications such as Microsoft Office.
A DM system might be very helpful when
creating and managing documents such
as contracts, technical drawings, research
notes, QA reports and advertising copy.
Document Imaging
Document Imaging (DI) refers to the ability
to scan paper documents and use Optical
Character Recognition (OCR) and bar
code recognition technology to easily
index and later retrieve these documents.
DI is very helpful for handling high volumes
of paper-based documents such as
vendor invoices, delivery receipts, test
reports and resumes. >>
50 IT RESELLER – SEPTEMBER 2007
www.itrportal.com
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