MBAS8 IBM V6 copy 2 8/4/08 14:46 Page 1
Industry Focus
IBM Developing international talent
The Guide talked to Vera Chota of IBM about the company’s MBA Guide Recruiting Manual
What is the importance of talent
development?
“IBM has long been
As the working world continues to become
more global and technically complex, it is more
a leader in diversity
important than ever for companies to attract and
develop strong talent. The education system does
recruiting and talent
its part to help prepare students for an environment
that is ever changing in giving them the basics of
development, not only
how to approach a problem and ensure that
different perspectives are considered. Our role as
because it’s the
employers is to identify and recruit the right talent
and once on-board, develop their skills and
right thing to do but
expertise through challenging projects, mentor-
ship, and training and learning mechanisms or
also because it is a
tools. An employee that feels valued, happy, and
continuously growing is an employee that will
business imperative.”
remain committed – not only in their individual
work role, but to an organization itself.
How can recruiters address deficiencies in are very involved in working with new employees What constitutes good management skills
technology training, management skills to help them develop what we call “Individual and is there a need for a more holistic
and social intelligence? Development Plans” – which aid employees in approach to this?
Early on we work with schools, grades one through thinking through and customize their careers. An Good management skills are truly holistic.
twelve, to emphasize the importance and focus on unbelievable system of e-learning and on-line A manager should be able to review a situation and
math and science. At the University level, we work training is available to employees, in addition to think through the impact technically, strategically
with professors and faculty to help improve on or off-site in person classroom and skill courses. operationally, legally, financially, organizationally
curricula to prepare students for the complex work and socially. This means exposure to all the
world they will enter into. This includes making How does the business case for diversity disciplines. It does not mean one needs to be
technical students aware of the business, social, impact on talent acquisition and an expert in all, it means to have enough of an
and communications skills needed to succeed in development? understanding of the potential impact that each
the technology world. It also includes having IBM has long been a leader in diversity recruiting can have on the project or business issue. Great
business students possess a foundation in and talent development, not only because it’s the leaders take that holistic approach and are able to
technology – because business and technology are right thing to do but also because it is a business collaborate with others to come up with the ideal
no longer in separate silos. imperative. As a globally integrated company, our solution and move their business forward.
Our recruiters look for individuals that are employees work with colleagues and clients in 170
armed not with just education, but have the countries. Diversity includes many things but
passion to be hard working, innovative, and ultimately, value comes to fruition through
collaborative. In return, our employees are offered diversity of thought. This means that to be
true value-based culture – with opportunities to truly innovative, ideas and thinking comes from
customize careers and career paths, collaborate diverse cultures, backgrounds and experiences.
with an incredible workforce, and be part of an Employees at IBM are more successful in teams,
environment that is flexible through work-life with clients and in being innovative simply
balance. because we are an inclusive organization.
Everyone attends an initial IBM orientation
about the company and our overall business,
direction, strategy and our values. Afterwards, the
“Managers are very involved in working with new
bulk of our development is ongoing and training is
done by “doing”. We have a buddy system that
employees to help them develop what we call
enables new IBMers to have someone to go to for
“Individual Development Plans” – which aid employees
basic questions and then mentor and reverse
mentor relationships are constructed for deeper
in thinking through and customize their careers.”
communication and individual growth. Managers
TopMBA CAREER GUIDE
www.topmba.com 45
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