SFH3-6 NOV14 10/11/08 17:53 Page 46
knowledge selling from home
ttglive.com
Job opportunities
.
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om
iStockphoto
Now homeworkers
can take a new path
Homeworking has tended to be associated with agencies, but a growing number of
operators are also recognising its business benefits, as Samantha Mayling reports
I
f you get chatting to someone from the But there are also opportunities for “Anyone calling to make a booking has no
travel industry and find out they work staff to take up home-based roles that would idea she is 150 miles away from the team,”
from home, it would be a fairly safe historically have been based in a call centre says managing director Paul Cleary.
bet to assume they are a travel agent. or office. For others, a mix of home and office is
Big hitters such as Travel Counsellors, Hays The range of opportunities is still greater more suitable.
Travel and Future Travel, as well as a host of in the agency sector, but a homeworking Prestige Holidays deputy marketing man-
smaller competitors, have firmly established role specialising in a single operator is now a ager Denise Rodriguez works from home
the concept of agents selling from home. viable alternative. two days a week and three in the office.
But now operators are increasingly recog- The opportunity doesn’t necessarily have “I came back from maternity leave in
nising the potential of home-based working. to be limited to reservations, with other roles March 2007, so it allows me to be at home
One high-profile name to have done so is also available thanks to improved technology. more with my son,” she says.
Kuoni. It has established a network of Caribtours travel adviser Sarah Miller “I wouldn’t like to work from home full-
homeworkers, who it claims will be able to moved to the New Forest three years ago time as I would miss the office environment
earn £40,000-plus in salary and commission. after 10 years based in London, and the and banter.”
At the moment, homeworking roles with operator was keen to avoid losing her. Sara Gelder, Cosmos’s head of specialist
suppliers still tend to be offered on an ad hoc She now takes calls from travel agents at products for long-haul and Lapland, works
basis and often as a way to retain existing home and works the same full-time hours as from home one day a week, plus three in the
staff rather than pull in new recruits. her colleagues. Turn to 48
46 14.11.2008
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