p40-41 on the road nov14 11/11/08 09:44 Page 40
knowledge on the road
ttglive.com
On the Road
How many days a year on average do
you spend on the road?
About 140 days. I visit between six and
eight independent agents a day, running
with Alison Armstrong
training sessions and workshops.
What has been your greatest
achievement in your current role?
from Jetset
Getting the green light from the head office
of small miniples which have awarded us
“preferred status”. We previously only had
a very limited profile with some of them.
In the driving sea
t
What techniques do you employ to
ensure agents chose your product?
Name:
Alison Armstr
ong
Strong arm-wrestling tactics! Seriously, as
Age:
44
an ex-travel agent myself I know what
Job title:
Sales ex
ecutive
agents need, so I always emphasise to them
Current place of work:
Jetset Flights & Holida
ys
the functionalities and benefits of Jetset’s
Length of time in job:
Two years
award-winning, trade-only website.
Specialis
t areas/
regions co
vered:
Eastern r
egion
, Mundi C
olor
Previous job:
National sales ex
ecutive
How have you changed the way you
Favourite holida
y des
tination:
Spain, and E
uropean cities
deal with agents over the past three
Last book y
ou read?
John Gra
y’s Men are from Mars, Women are
years?
from Venus.
It provides communic
ation t
ips so you get what you
One of my former bosses used to say that
want fr
om relationships. I don
’t think it’
s that simple!
people should come before profit, and to
always be honest with them. He was old-
school, and a great mentor. I like to think
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