SFH1-2 nov14 10/11/08 17:30 Page 44
knowledge selling from home
ttglive.com
Recruitment
The st
A
g
ents continue to be tempted of
str
eet and into homeworkin
f the high
r
ecruited into the sector and which methods ar
g, but how ar
most successful?
e they
Samantha Ma
e
yling
r
epor
ts
T
he collapse of XL Leisure Group
ROADSHOWS.
and high street uncertainty have Alicia Redgrave, business development making redundancies but also following the
prompted many agents to consider manager for Hays Travel’s homeworkers, merger of the big two. We’re seeing lots of
homeworking. says advertisements generate most enquiries interest from multiples.”
Enquiries to Future Travel soared 20% but roadshows are planned for early 2009 The benefits of roadshows are face-to-face
following the operator’s demise, and several in Manchester, Leeds and interaction and the chance to
former staff from XL’s Swansea and Newcastle. see technology in action.
Blackpool offices were interviewed. Travel Counsellors spent Nicky Brown joined Travel
Consumer protection is another issue the past six weeks holding Counsellors after attending a
many candidates are reviewing in light of roadshows across the UK, Stansted roadshow. Formerly
recent turmoil. including one at World Travel a Going Places manager,
Even without such upheavals, the rise of Market. For those unable to she was attracted by
the homeworker has mirrored the decline of attend, it ran a webcast of homeworking’s flexibility to
high street agents in recent years – so how Travel Counsellors TV and revamped its allow her to juggle the school run.
have these home-based staff been recruited? recruitment website. “At the roadshow you see how the system
Glossy ads are common in the trade press Steve Byrne, group managing director, works on a laptop,” she says. “It’s great to
but homeworking agencies use a range of says: “We’ve seen interest pick up in the past speak to someone – it wasn’t like a job
other recruitment strategies to select staff. eight weeks, partly due to other companies interview, it was a two-way thing.”
Referral schemes, roadshows and trade
events give potential recruits the chance to
meet established homeworkers and find out
ADVERTISING.
what’s on offer before making the leap. Sheena Darby, head of Future Travel, says:
“The trade press provides a steady source of
quality candidates and drives a high number
COMMON QUESTIONS
of applicants to log on to our website, at
futuretravelrecruitment.co.uk.
“Candidates can view our offer online and
Top questions asked by prospective homeworkers:
interact with our recruitment team.”
What support is there?
During interviews, candidates can view
What is the salary structure?
the systems they will be using from home,
How do I get customers?
such as dynamic packaging.
Can I choose my own hours?
Future Travel will travel to interview
How does consumer financial protection work?
Can I sell any supplier?
candidates within seven days of their
Will you provide training?
application. Candidates can also visit head
office to see support networks.
44 14.11.2008
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