p40-41 on the road nov14 11/11/08 09:45 Page 41
ttglive.com
on the road knowledge
I’ve earned agents’ trust because I’ve service, and make the whole booking
offered them consistent support. experience very easy to benefit both
parties’ bottom lines.
Do you see the relationship between
suppliers and agents changing in the What do you know about the job
future? If so, how? now that you wish you had
Agents and suppliers alike will continue to known when you started?
fine-tune who they choose to support so it’s The importance of technol-
important we commit 100% when delivering ogy. I wish I had paid more
interest in IT lessons at
college!
What has been your most
embarrassing experience on
the road? my nine-year-old daughter out of bed.
I once asked an agency manager when
her due date was, only to be told in no What would you do if you lost
uncertain terms that there wasn’t one! She everything tomorrow?
was wearing a loose-fitting dress and I was I would become a window cleaner, as they
later told she had recently put on must make a fortune if they are anything
some weight. Needless to say, sales like mine!
through that agency plummeted.
The memory still makes me cringe. Tell us one thing no one knows
about you
What do you miss most about I can pick up a £1 coin from the ground
home when you’re away for work? with my teeth while doing the splits! And I
Making an obligatory early morning cup once did a pole-dancing course – but only
of tea for my husband and catapulting to keep fit.
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