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CD 1045 - 52pp Text 21/8/08 12:16 Page 31
SHOW REVIEW
parcel delivery as easy and convenient as possible. Delivery
services are tailored to meet the needs of your customers and
their geographic location. A personalised delivery ensures the
For more information contact us on
shopping experience remains positive throughout the cycle. +44 (0) 845 6060 500 or visit
Satisfied customers will purchase again and spread the word!
www.deliverymadeeasy.com
Two brief examples of our localised service offering within
Europe’s largest markets illustrate our customised approach:
Flexible courier service in the UK: Parcelnet has over 7,000
dedicated couriers delivering up to 6 days per week. They are
best placed to understand their area and the local people to
whom they provide a service. In addition, customers can
choose the convenience of contacting their local courier
directly to arrange redelivery or a return. Just around the
corner in Germany: In addition to their courier fleet, Hermes
Logistics Group operates over 13,500 PaketShops across the
country. The shop-in-shop solution provides customers with
easily accessible parcel drop-off and pick-up points within an
average distance of round about 600m to the private home.
Simplicity and convenience is also the key for our client
relationships. An unique single interface makes life easier and
also more cost-effective for the parties involved: ONE tracking
number, ONE simple and competitive pricing structure, ONE
customer service number, ONE account manager and ONE IT
solution … Doesn’t that sound easy? The service portfolio
offered caters to each local market need and among others
includes e.g. home delivery and pick up, easy returns and a
shop-in-shop parcels system - making it a positive experience
for your customer by following our guiding principle:
Delivery made easy.
Courier Direct FIRST FOR NEWS & VIEWS 31
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