p48-49 letters sep19 16/9/08 18:00 Page 45
ttglive.com
letters
Advantage should never £56! Ryanair’s debit card Gold Medal’s Pure Luxury
have been part of Triton charges are outrageous is an Arabian dream
The Triton initiative was ill-conceived from the I agree with Ingrid Sanderson’s view of In the still of the Dubai night, four Rolls-Royces
start and issues of technology were allowed to Ryanair’s scandalous debit card charges (TTG were waiting to whisk 10 weary agents into the
override the essential requirement of synergy September 5). I recently booked a party of world of millionaires.
among members. seven using Maestro and was charged an Butlers were waiting too, with champagne on
Our business aspirations as an Advantage outrageous £56 for the pleasure! ice, and the morning was broken by the hum of
member did not sit comfortably with Triton Office of Fair Trading, is there anyone there? Burj Al Arab’s helicopters waiting to show us
agents, who shift a relatively modest number of the sights of the city.
brochured holidays and often do not take the Lorraine Caldwell This was no dream, it was Pure Luxury.
full risk of financing their own businesses. senior travel consultant, Shan Travel Many thanks to Gold Medal for what had to
Worldchoice members would be well advised be the world’s most luxurious educational.
to take the money and seek association with
Advantage, whose member profiles and Three minutes to answer Simon Morgan
objectives more closely reflect their own. the phone is too long! Tailor Made Travel, Cardiff
I have always been unhappy with the rationale I was gobsmacked to read that Holidays 4U
and the raison d’etre of the Triton promoters. I thinks that a three-minute waiting time is an
suspect that valuable cashflow is a consideration. acceptable – indeed, impressive – performance Now the price of oil is falling,
With Advantage out of the frame the issues will (TTG September 12). it’s time to cut surcharges
reduce, but I don’t think they will go away. If the phone rings here at Activities Abroad Raising fuel surcharges was fair and equitable
However, Advantage must also get its act more than three times then we are disappointed. when oil reached $145 a barrel. But is it my
together and invest in online technology which We have no call waiting, no premium rate lines imagination or is the price now hovering
can be adapted to suit members’ needs. and we employ plenty of people to handle our around $108 per barrel? If that is the case,
call volumes. The lesson is simple. If agents shouldn’t airlines now be reducing surcharges?
John Bennett want product knowledge and swift responses Come on, British Airways, Virgin Atlantic and
director, Colchester Travel and Mayflower then contact smaller operators. the rest – if you want more bums on your seats
Luxury Travel (Advantage) show the way by being just as quick to reduce
Alistair McLean surcharges as you were in increasing them!
Activities Abroad
Holiday Taxis is committed Name and address supplied
to safe transfers for kids
The booking that motivated Jenny Jackson to Jamaica’s murder rate is
What do you think?
complain about transfer suppliers providing not a threat to tourism
illegal car seats for children came down to an Jake Joseph’s facts and figures regarding crime Letter of the Week wins
unfortunate case of human error in resort (TTG and safety in Jamaica are as misinformed as a £20 voucher from
September 5). This is being actively pursued by Jenny Ley-Meek’s about Antigua (TTG August 29). Amazon or iTunes.
£20
Holiday Taxis to ensure this does not happen If you look at the crime statistics in Jamaica, The deadline for letters
again and we have refunded the clients in full. the majority of murders are black-on-black, is 10am on Tuesday.
The safety of all our passengers is paramount gang-related crimes in and around Kingston. We need your name, job title and company
and while Holiday Taxis will always make its How many murders have we had here in the address. These will be withheld on request.
best endeavours to provide for clients’ needs, UK this year? Should we be advising tourists to Priority is given to letters sent exclusively
our safety policy strongly advises parents to avoid coming here? So please do not categorise to TTG. We reserve the right to edit letters.
take their own child seats as laws regarding Jamaica as a “no-go” island – the people are Email: ttgletters@ttglive.com
child safety vary significantly around the world. very friendly and the scenery is spectacular. Fax: 020 7921 8033
Blog: Or why not have your say online?
Russell Parr Jenny Jackson Write a blog at yourspace-ttglive.com
sales and marketing director, Holiday Taxis luxury travel specialist, Personal Travel Advisors
Playtime with Rory
Typical dayTypical day
The Chilli’
s having a
,
Bradley & Funstars
Time to r
elax
The Chilli’
s indulging in
in the Spa
their meal at Mas
h & Barr
el
splashing time on the flumes
at Havenat Haven
October
with endlesswith endless
Half Term
from
activities &activities &
entertainment
£39
*
per person!
Book online at
Book online at www.bourneleisuresales.co.uk or call haven on 0871 230 1919Book online at
www.bourneleisuresales.co.uk
www.bourneleisuresales.co.uk
or call haven on 0871 230 1919
or call haven on 0871 230 1919
*Price is per person, per break based on 6 sharing a 2 bedroom Superior Self-Catering accommodation on 24 October 2008 at Thorpe Park for 3 nights. This offer applies to new bookings only, cannot be combined with any other offer and is subject to limited promotional availability.
Haven brochure terms and conditions apply. Discounts may vary and offer may be withdrawn at any time without prior notice. Price is correct at time of going to print.
†
For more details on the autumn incentive visit www.bourneleisuresales.co.uk or call 0871 230 1925.
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