p48-49 letters sep19 16/9/08 18:00 Page 44
your letters
XL’s failure must spur action
FOR Atol-bonded tour operators it is once pointed out, all tour operators and developments and putting rescue plans
again all hands to the pump to re-protect the FTO have been lobbying the
LET
into action”. Brilliant, what a totally
customers, get them on holiday, bring them government for years now!
OF THE
TER
proactive government we have here!
back from holiday and make sure they are What on earth are they waiting for?
well and truly looked after. If a major airline were about to fold
WEEK
Ms Kelly, it is time to deal with these
issues now before we have any more
At Club Med, we had only two flights with maybe then they would finally wake up casualties. This was the third-biggest
XL but managed to re-protect very quickly and and smell the coffee? travel company in the UK; how much bigger
with little disruption to the paying customer. Transport secretary Ruth Kelly has informed does it have to be before you get involved?
What really winds me up is the lack of us that she has “been holding discussions
government involvement in this whole with my officials about this situation and Steve O’Loughlin.
scenario. As Dermot Blastland from Tui has both they and the CAA have been monitoring head of sales, UK and Scandinavia, Club Med
It is very wrong that companies, Shame on you, Thomson! Why can’t these Due to the recent collapse of XL
especially Thomson, are profiting vultures be stopped from doing this? Airways I would like to stress that my
from XL going bust. I’m sure I am not the only company, Freedom Flights (Newcastle) Ltd, has
agent to have seen Thomson flight prices Debbie Byrne Holiday Experts always been and remains independent and is
double before my eyes. trading as normal. We have no connection to
It is in times like this that the travel industry In the light of the XL hell, hats off to the Freedom Flights Ltd based in Crawley which,
should pull together, not profit from other Mark Warner. We had numerous along with XL Airways, is now in administration.
people’s misery. Lets hope Thomson is the next clients travelling with them. We could get As a company we specialise in long-haul
to go so they will know what it feels like. through on the phones, they emailed us scheduled air fares and tailor-made itineraries
Well done to accommodation suppliers such up-to-date flights, and they have been very for both the leisure and business market.
as Hotels4U, which has issued a statement to calm and professional with us travel agents.
say it will not try to profit over this. It’s a shame Stuart Ramage
Thomson doesn’t have the same morals! Karen Allen Aspen Travel, Manchester director, Freedom Flights (Newcastle)
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