i
c F R A U D
Y
e
c
operators worldwide have joined a becoming increasingly popular. Old organized gangs are using internet
new GSM Association initiative called proprietary switches are being replaced crime as a lucrative source of revenue.
NRTRDE (Near Real Time Roaming with new softswitches. The IP Multimedia
Data Exchange), to contain roaming Subsystem (IMS), allows all multimedia There is a booming underground
fraud. From October 2008, this new services to be available regardless of economy in which confidential
standard for roaming data exchange the end device or access network. information such as bank account
will supersede the High Usage Reports access data, credit cards, digital
(HUR), used thus far and limit data However, the IP protocol has inherited identities and e-mail addresses and
exchange delays to a maximum of four security issues. Whereas external their passwords are for sale. Identity
hours. Monitoring and analysis tools know-how for hacking into proprietary trade has grown significantly and
adapted to NRTRDE will be much faster systems was relatively limited, now hosts advanced from seventh to third place
at identifying potential fraudulent use of hackers, extremely knowledgeable in the rankings in merely six months.
allowing providers to react more swiftly. about IP and with requisite tools
ready, are chomping at the bit. Telcos and internet service providers
Internal Fraud (ISPs), increasingly offering data, content
The Session Initiation Protocol (SIP), on and entertainment services risk damage
Studies continually show that the bulk which VoIP is based is not considered to new business models from organized
of security violations are committed attack-proof. Important information crime. Two popular new sources of
revenue, music or game
downloads and online
gaming may be severely
affected. Financial losses
may not be limited to
telcos but extend to third
party content providers
offering products
over Service Delivery
Platforms (SDPs).
Telcos face security
and fraud management
challenges specifically
related to the increasing
complexity of new
Figure 1: VoIP Security Threat Taxonomy according to VOIP Security Alliance
multimedia services
and in integrating and
from within companies. Insiders, about session initiation is transmitted managing partner services or Internet
familiar with system and process as plain text making VoIP vulnerable. communities. New Web 2.0 technologies
vulnerabilities, can easily exploit them. such as mashups (generating new
Leading network equipment content by combining existing Web
Retaining and disclosing confidential providers and security vendors have content), requires that SDPs maintain a
and business-relevant information formed the VoIP Security Alliance certain degree of openness towards the
also falls into this category. (VoIPSA), charged with defining outside world making it essential to build
define best practices for building and added security into new architectures
IP transformation Introduces operating secure VoIP networks. closing the back door to online fraud.
New Challenges
Identity Fraud Protecting Against
To market innovative multimedia Technical Fraud
services quickly and ultimately cost- Identity theft and fraudulently using
effectively, most telcos are planning or the information is a serious problem IP technology opens the door to a host
actively migrating to a Next-Generation in the internet world. Whereas of threats and fraudsters ready to invade
Network (NGN), infrastructure based on hackers used to break into computer the telecommunications industry. The
standardized hardware, open operating systems to reap glory and honor, IT world has long years of experience
systems and IP protocols. Voice over today’s primary incentive is almost and a variety of established best
IP (VoIP), or IP television (IPTV), are exclusively financial. Today, well- practices to deal with potential threats

Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49