2008 PBL Cat_mech_r.qxd:PBL Catalog.mech 11/29/07 1:51 PM Page 56
How to Order
To place an order by fax:
Fax a copy of your purchase order, including purchase order number
or credit card information (MC/Visa only), contact name and
telephone number, to: +1 732-777-9141.
To place an order by email/web:
Corporate Offices
Send an e-mail to sales@interferonsource.com with details of your
Toll-free: 1 877-PBL-8881
purchase, your billing and shipping addresses (including Attn to:),
Phone: +1 732-777-9123
and your purchase order number or credit card information (MC/Visa
Fax: +1 732-777-9141
only). You will receive an e-mail confirming your order. Alternatively,
Email: info@interferonsource.com
order via our convenient webform at www.interferonsource.com.
Website: www.interferonsource.com
To place an order by telephone:
PBLInterferonSource
131 Ethel Road West, Suite 6
(Weekdays 8:30am to 5pm Eastern Standard Time; GMT -0500):
Piscataway, NJ 08854 USA
US Toll-free: 1 877-PBL-8881
International callers: +1 732-777-9123
SHIPPING & HANDLING To ensure that our products reach you in the best WARRANTY Information and specifications for PBL products may
possible condition, PBL ships all of its products on dry ice or ice packs, using be found on the data sheets provided with each product and at
overnight shipping. A fee of $25 per order is charged on domestic shipments for www.interferonsource.com. The information presented is abbreviated and
ice, handling and packaging. Shipping is prepaid and added to the invoice, or believed to be true. All products are warranted to meet published
can be billed directly to you courier account. Shipments to an international specifications when used under normal laboratory conditions. If PBL
address are shipped on dry ice or ice packs, and are shipped via courier determines that a product does not meet specifications, PBL will, at its
service. A fee of $40 is added to each order for ice, handling and packaging. In option, replace the product or issue a credit.
addition, bank transfer fees may apply. Local import duties and taxes can be PBL shall not be held liable for any direct, indirect, incidental, or
billed directly to your courier account or will be estimated and added to the consequential damages, including, without limitation, loss of profit, loss of
invoice. An extra charge or credit may be applied when PBL receives notice of business, or other loss which may be based directly or indirectly upon sale,
actual charges. For other shipping options, please contact us. use, or inadequacy of the product for any purpose or by any defect or
deficiency therein, even if PBL knew or should have known of the possibility
PRODUCT RETURNS Requests for credit must be made within 7 days of of such loss.
receipt of the shipment. Please contact PBL for authorization to obtain credit By purchasing products from PBL, buyer agrees that PBL will not be liable
for a product. No credits will be issued without prior authorization. PBL does for damages of any sort resulting from the sale of a product. Liability shall be
not accept returns under any circumstances. limited to the amount paid to PBL by the buyer for the product. No action,
If an error by PBL results in the shipment of an incorrect item, PBL will, at regardless of form, arising out of any transaction under a sale may be brought
its option, either ship a replacement order at its expense or issue a credit to by either party more than one year after the injured party has knowledge of
the customer’s account for the original product shipped in error, including the occurrence which gave rise to the cause of action.
shipping and handling fees.
TECHNICAL SERVICE
PRODUCT USE Products and services offered are FOR RESEARCH USE ONLY. For fastest service, please fill out our Technical Service form at
Products are not for resale, not to be used in the production of any kit www.interferonsource.com.
commercially, not for administration to humans, and not for use in any Alternatively, you may write us at techservice@interferonsource.com.
diagnostic or therapeutic procedure.
Please contact PBL if you have any questions about our policies.
WHAT IS “PROMISING RESULTS”? Simply put, it means that PBL stands behind the quality of all our products. Science is an art. We
ensure that our products are manufactured according to our high standards and meet stated specifications so they won’t let you down in your
research. The creativity we leave to you.
If one of our products doesn’t work according to protocol or within the stated applications on the datasheet, we will replace it free of charge!
That’s our promise to you—our customer.
PBLInterferonSource Toll Free: 1 877- PBL-8881
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