Travel
Comprehensive Travel Insurance from
£37.99
£75.98
insurance
and
for individual cover
for Family Cover
(2 adults, unlimited dependent children)
For a personalised quote and instant cover visit
www.insuretocruise.com/oceanvillage.html or call 0845 230 7136
Under the terms of our booking conditions all 1. Ever received treatment for: centre, and who has declared all pre-existing medical
passengers travelling with Ocean Village are required to (a) A heart related condition, stroke or hypertension (high conditions, had these accepted and paid any additional
have valid travel insurance in place. The cover described blood pressure). premium required, will only be charged up to the
below has been specially arranged by Preferential (b) A breathing condition (including asthma).
applicable insurance excess for treatment for the same
Insurance Services Limited (“Preferential”) and (c) Cancer.
condition. Carnival plc will undertake to recover the cost
underwritten by the United Kingdom Branch of Union (d) Diabetes.
of treatment which exceeds the insurance excess from
Reiseversicherung AG (the “Insurer”). Insurance cover
the Insurer.
2. In the last few years:
must be purchased within 14 days of booking your
(a) Been treated for any serious or re-occurring medical
Emergency Medical: This is not private medical
Ocean Village holiday.
insurance. This policy only covers treatment of medical
condition,
conditions in an emergency and which will respond
A summary of the cover is shown below. Cover (b) Been asked to take regular prescribed medications,
quickly to treatment. It does not cover recurrent or
will only commence upon payment of the premium. (c) Been referred to a specialist or consultant at a hospital
long-term treatment. If shoreside medical attention is
If you wish to purchase this insurance please go to for tests, investigations, diagnosis or treatment?
required, this treatment will be in a medical facility
www.insuretocruise.com/oceanvillage.html or contact
If you answer ‘YES’ to any of the above questions you
appropriate to your condition and the treatment
the Travel Insurance Booking Line on 0845 230 7136, or
will be required to contact the Travel Insurance Advice
required, and this may be within a state facility as
if you are calling from outside of the UK +44 (0) 845 230
Line on 0845 230 7136 (if you are outside of the UK
determined by the assistance company.
7136. The Travel Insurance Booking Line is run by Travel
please call +44 (0) 845 230 7136) either before Claims for Personal Possessions: This insurance does
Insurance Facilities plc on behalf of the Insurer.
purchasing your cover for a quotation for any additional
not provide cover on a ‘new for old’ basis, which means
This insurance is only available to EU residents who terms applicable or immediately after purchasing your
that deductions for age, wear and tear will be made
purchase their holiday and policy in the UK. Please cover to ensure full cover is in place. All calls will be
where appropriate.
note repatriation will be to your home country. No treated in the strictest confidence and the decision will
Sums Insured and Limits: All sections of the insurance
cover will be provided in your home country. be confirmed to you in writing.
have a limit on the amount the Insurer will pay, as
described previously. Some sections have internal limits
Summary of Cover Significant Exclusions such as the amount the Insurer will pay for any one item
Cancellation Up to Invoice cost
Please note the insurance is unable to provide
or personal money.
Departure Delay Up to £20 after 12 hours delay
cover for psychological conditions, such as stress, Age Reductions/Loadings applicable to all
Up to £10 after each subsequent
anxiety, depression, eating disorders or mental
Premiums
12 hour delay (max £100)
instability. In addition the policy does not provide Children under 2 years of age are entitled to free cover
Missed Departure Up to £800
cover for cancellation or curtailment claims due to when parents purchase this insurance.
Abandonment Up to invoice cost
any pre-existing health conditions of a close relative The rates are determined by your age at the date
Personal Possessions Up to £1,500 or business associate who is not travelling with you. of travel.
Single Article Limit Up to £300 Reasonable Care: You are required to take all
Valuables Limit Up to £300
Change in Health Condition
reasonable care of yourself and your property and to act
Delayed Possessions Up to £100 after 12 hours
If your health or medication changes between
at all times as though you are not insured.
purchasing the insurance and travel you are required to
Personal Money Up to £500
Hazardous Activities: The insurance may not cover you
call the Travel Insurance Advice Line on 0845 230 7136
Cash Limit Up to £250
when you take part in certain activities WHERE THERE
(if you are outside of the UK please call +44 (0) 845 230
Loss of Documents Up to £250
IS A HIGH RISK OF INJURY. It is likely that all shore
7136) to notify the change in risk. excursions booked through Carnival plc are included in
Emergency Medical Expenses Up to £5,000,000
Hospital Benefit/Cabin Confinement Up to £50 per 24 hours
Before you purchase this insurance your attention must
the scope of emergency medical and repatriation cover.
(maximum £600)
be brought to a number of important aspects.
Please refer to your policy wording.
Claims and Complaints: The insurance policy contains
Curtailment Up to invoice cost A brief summary of cover available is set out within this
the procedure which you should follow if you wish to
Personal Liability Up to £2,000,000
panel. Before you commit to the insurance please refer
make a claim or a complaint. Please note that your
Personal Accident Up to £10,000
to the Policy of Insurance and Key Facts statement
contract of insurance will be with Union
which will be sent to you by the Insurer.
Legal Advice & Expenses Up to £25,000
Reiseversicherung AG, UK Branch and that Carnival plc
Excesses
Important Notes
will have no responsibility to you for claims or any other
liability in connection with the same.
Policy of Insurance: This contains the full details of
You will pay the first £125 (for persons 70 years and over
Jurisdiction: The insurance will be subject to English
what is and is not covered, and will be sent to you upon
at the date of travel) or £75 (for persons under 70 years
law unless otherwise agreed in writing.
purchasing the insurance. Please read it carefully to
at the date of travel) of any claim for Cancellation, Incorporation: Preferential is incorporated in the United
ensure you understand the cover provided. A specimen
Abandonment, Personal Possessions, Personal Money,
Kingdom and Union Reiseversicherung AG is
copy will be made available prior to purchase upon
Emergency Medical Expenses, Personal Liability
incorporated in Germany.
request, please telephone: 0845 230 7136 (if you are
(increased to £250 when the claim is for damage to Financial Services Authority: Preferential Insurance
outside of the UK please call +44 (0) 845 230 7136)
property) and Legal Advice and Expenses. Services Ltd is authorised and regulated in the United
‘Cooling Off Period’: If the insurance does not meet
Special Notice regarding your health and the health
Kingdom by the Financial Services Authority (FSA).
your requirements you may cancel within 14 days of Union Reiseversicherung AG are authorised in Germany
of anyone travelling with you who may cause you to
purchase (prior to travel if this is sooner) and, provided by BaFin and regulated in the United Kingdom by the
cancel or cut short your trip:
no claim has been made, obtain a refund. After this Financial Services Authority.
Most travel insurance policies have health restrictions in
14-day period insurance premiums are not refundable Compensation: The insurance policy will be covered by
them that may exclude any pre-existing conditions. You
under any circumstances. the Financial Services Compensation Scheme.
are required to answer the following questions:
On Board Medical Treatment: Any passenger who
Ocean Village is an Introducer Appointed Representative
Have you, or anyone who is travelling with you,
provides proof of purchase of this insurance at the time
of Travel Insurance Facilities plc, which is authorised and
of seeking medical treatment at the on-board medical
regulated by the Financial Services Authority.
www.oceanvillageholidays.co.uk
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