BREAKINGNEWS
07
ANALYST PREDICTS
VIDEO STREAMING HELPS
X The UK’s
most successful
personalised
HIGHER SPENDING
TUI’S WISH COME TRUE
school uniform
Retail analysts Verdict Research
manufacturer has
appointed SAP
have forecast that UK shoppers will
spend more this Christmas than
last despite the current � nancial C
ustomers of TUI Travel can “It was evident that the minimum
Business One Gold
now experience the sights and bandwidth requirements for WiSH in
Partner Codestone
sounds of a potential holiday any store would require a guaranteed
to overhaul and
crisis, but this extra spend will be
destination thanks to the combined downstream bandwidth – not just any manage its entire
driven by the higher cost of food.
expertise and innovative approach of IPStream [internet protocol stream]
IT applications
Faced with a more expensive
T-Systems and Tiscali Business Services. based DSL [Digital Subscriber Line]
and infrastructure.
Christmas feast, consumers will be
Rowlinson
The new application that makes this connection,” said Lance Spencer,
selective with food shopping and
Knitwear, which
experience possible is called WiSH, a product and marketing director for
careful with their gift purchasing,
supplies the
buying fewer items of both. This
web in shops service, which enables Tiscali Business Services. “Tiscali independent
means retailers will have to � ght
video streaming to the desktop. Premium Voice Ready Broadband
schoolwear sector
much harder for a share of their
TUI Travel decided that it would supports this requirement and so we
with millions of
garments per
Christmas spend, the analyst said.
offer customers a new in-store travel were very happy to get involved.”
year, identi � ed the
Verdict predicts that UK experience, enabling them to view The initial broadband rollout to
need to replace
consumers will spend £82.3 billion holiday destinations before choosing over 600 Thomson and Lunn Poly its existing UNIX
with retailers in the � nal quarter of
to proceed with their booking. stores was completed in just four
based application
2008 or £1,363 per head. Though
However, the project depended on months and the roll out to 360 First
in order to help
this is an increase of 2% on 2007,
streamline internal
whether or not necessary bandwidth Choice stores took less than three
it is the second lowest growth rate
business processes
could be supplied. months, enabling the extension of the
in 20 years and the £1.6bn extra
and improve
The company turned to T- WiSH application to all of its stores. working practices.
shoppers will be spending will
be more than eaten up by food
Systems, the company’s long-standing Keith Newman, TUI chief
in � ation.
communications provider, along with information of � cer said: “The network
Maureen Hinton, lead analyst
Tiscali Business Services to investigate solution implemented has enabled
at Verdict commented: “Not
how to deliver adequate bandwidth to TUI UK to deliver an unrivalled and
surprisingly food & grocery shops to support high quality multiple innovative media experience to our
accounts for the largest share streams in each store. customers.”
of shoppers’ spending over the
Christmas period (38%), and with
food in � ation running at 6.3% this REGIS LOGS ONTO COMPLIANCE
quarter, consumers are facing a
Regis Corporation, the global beauty � rm has deployed LogRhythm to
more expensive Christmas feast.
automate log and event management, analysis, and reporting for compliance
But unavoidable though this extra
with the Payment Card Industry Data Security Standard (PCI DSS) and
expense will be, shoppers will be
X Otto Group,
proactively manage network security.
the world’s
more careful in what they buy,
The company owns, operates, and franchises hair salons and operates largest mail-
balancing spending on treats with
brand names including Regis Salons, MasterCuts, Trade Secret, SmartStyle,
order business, is
cutbacks on everyday foods.”
Supercuts, Cost Cutters, and Sassoon in 13,550 locations worldwide.
expanding and
Stripping out the impact of
“LogRhythm underpins our proactive, operational approach to security
enhancing its
in � ation, volume growth in the
by enabling us to understand user and network behaviour so we can quickly
Teradata platform
sector will be only 1.3%, less than
identify anomalies and take appropriate action. It is not just a PCI DSS
to an active
half the 2.8% achieved last year.
data warehouse
checkbox,” said Bernie Rominski, IT security of � cer for Regis Corporation.
With cost in � ation running at over
to support
“Shortly after deployment, LogRhythm escalated an event to our security
3%, Verdict said the squeeze on
operational
team and allowed us to drill down so we could take action well before the
retailers’ margins will be intense.
processes with
problem impacted our systems. In this instance, LogRhythm contributed to
time-critical
customer service by helping us avoid a situation that could have slowed down information.
Legoland Windsor, the UK family
our credit card processing at the point of sale.”
The company
theme park, has selected SCO Logic
Regis operates a very large and distributed IT infrastructure, with a diverse
uses its Teradata
and Aures’ POSLIGNE electronic point-
range of log sources including AS/400, AIX, Linux, Windows and Mac servers,
system primarily
Cisco and Checkpoint devices, McAfee security and compliance applications,
for customer
of-sale (EPoS) systems to equip its
and core human resources and � nancial systems.
relationship
checkout, payment and ticketing areas.
management
Aures’ partner, SCO Logic delivered
Given the complexity of this environment, manual and homegrown
(CRM), but also
the EPoS roll-out, having worked
approaches to log management were not an option for Regis since the PCI
for procurement
closely with IT staff at Legoland
DSS requires that logs be reviewed at least daily. In addition, the PCI DSS
and logistics,
Windsor to provide them with a more
mandates that organisations ensure the integrity of logs by implementing � le
� nancial reporting
ef � cient, cost-effective solution – and
integrity monitoring and change detection software to ensure that existing log such as income
in addition, provide a one-stop source
data cannot be changed without generating alerts. Regis now uses its ability to
statements and
for ticketing and peripherals.
provide a single view into all log and event data.
internet statistical
analytics.
NOVEMBER 2008 RETAIL TECHNOLOGY
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