06
BREAKINGNEWS
ZBD GEARS UP IN ITALY
X Market
BUILDING
information
analyst, CACI
SOCIETY
has selected
U
K electronic display specialist,
Informatica’s
WORKS OUT
ZBD has announced a
data integration
signi½ cant breakthrough in
platform to help
STAFFING
the Italian retail sector, securing its
it more effectively
½ rst orders from one of Italy’s largest
integrate data
Yorkshire Building Society (BS) is retailers, grocery store operator SISA.
from across
multiple sources.
deploying workforce management The agreement covers SISA Nord
In doing so, CACI
systems to assess branch Ovest (North West), which serves
anticipates it will
improvements for enhanced the Lombardia, Piemonte and Liguria
be able to develop
member services. regions of Italy through an estate of
more accurate
The UK’s third largest society more than 230 stores. Starting with
databases and
solutions for its
has selected Impact 360 for Retail SISA Nord Ovest’s largest outlet near
customers in
Financial Services from Verint Milan and subsequently extending to
40% of the time
Witness Actionable Solutions, in other stores in the region, Windsor- display point of purchase data about
and provide its
partnership with contact centre based ZBD and its Italian partner are fresh produce’s provenance, such as
customers with
services company and Verint overhauling SISA’s fresh food labelling its quality classi½ cation and origin, as
enhanced insight
into consumer
partner, Sabio. And the investment, in accordance with Italian regulations well as usual product code and pricing
characteristics,
which is being deployed as a and introducing automated electronic information.
pro½ tability and
Managed Services solution, displays to replace traditional paper By teaming ZBD’s zero-power LCD
future purchasing
complements the existing Impact tags. displays with its own “GDOshop” back
behaviour.
360 contact centre solutions ZBD’s electronic point-of-purchase of½ ce to point-of-sale (PoS) software
already in use. (EPoP) displays are being deployed already in use at SISA stores, Proxima
Yorkshire’s objective is to initially in the fresh fruit and vegetable was able to quickly deliver a ¾ exible,
implement the system in a number department, with plans to include effective system customised to SISA’s
of its 136 branch locations to fresh meat and delicatessen counters needs. GDOshop, an end-to-end store
assess process and procedural as the roll-out develops. Several solution handling supply chain, process
changes that will be designed thousand of ZBD’s EPoP500 displays, ¾ ow, data management, logistics, label
to further enhance member together with EPoP Communicator creation and PoS integration, also
experiences and gain additional devices and Bounce communications automates the management of product
ef½ ciencies. software, have been earmarked for the provenance data. Linking this data to
Impact 360, offered as a project, which ZBD envisages growing ZBD’s EPoP displays provided an ideal
managed services solution, to a group of about 50 stores during alternative to the cumbersome manual
provides banks and building the ½ rst quarter of next year. processes of traditional paper labelling
societies with branch forecasting The deal, brokered last month by and product tracking.
X Software
and scheduling capabilities through the Italian member of ZBD’s VISION David Rogers, ZBD group sales and
provider,
a cost-effective, and easy-to-use international partner programme, marketing director commented: “The
VCSTIMELESS
and implement solution. With Milan-based Proxima Centauri agreement with SISA demonstrates
has been acquired
the hosted Impact 360 service, Informatica, answers SISA’s demand the ability of ZBD’s electronic labelling
by the Cegid
Group. With this
Yorkshire BS can accurately for an automated, customer-friendly solutions to deliver tangible business
transaction, the
forecast member needs based on solution to comply with Italy’s food bene½ ts in a wide range of retail
two companies
transaction and non-transaction labelling laws. These require stores to environments.”
combined become
resource demands and then
one of Europe’s
schedule staff accordingly, helping
larger software
RESEARCH FUNDING
providers for the
ensure it has the right people with
speciality retail
the right skills at the right time in
BUILDS INDUSTRY LINKS
sector. Created
its branches.
in 1983, the
Ian Bullock, sales and marketing Professor Michelle Lowe from the Faculty of Management and Law at the
Cegid group is a
director, Yorkshire Building Society University of Surrey has been awarded £1.5 million over the next ½ ve years
French provider
of enterprise
said: “With Impact 360 and Verint’s by the Economic and Social Research Council (ESRC) as part of a partnership
management
expertise, we will have important business engagement cluster between the Universities of Southampton,
solutions. The
new tools to help us make the Leeds, Oxford and Surrey. Led by Prof Neil Wrigley at the University of
new retail division
best possible decisions to improve Southampton, the retail industry business engagement network (RIBEN)
represents
member experiences in our includes funding for CASE studentships, knowledge transfer partnerships,
1,000 retailers
and 20,000
branches.” business vouchers and placements.
stores across 62
countries.
RETAIL TECHNOLOGY NOVEMBER 2008
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40