p80 my life oct3 1/10/08 17:07 Page 80
Your Space
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My life in travel
Go Travel’s Pauline reveals her big spenders, passion for
Sandy Lane and the reasons why people should enter travel
Do you remember the now and all three
first booking you made?
Pauline
generations will
Gosh, that was 39 years
Gyllenship
holiday together. They
ago! I think it was for Age: 59 don’t go very far, Spain
something quite mundane Works for: and Cyprus mostly, but
like train or coach travel. Go Travel in when they go away
I was quite calm. I just Locksbottom, Kent they always do it well.
thought “let’s get cracking!” Job title: Branch manager They spend £60,000 a said to be retired and at home. But I lost my
How long in the job: 30 years year with us. husband in March and being home alone is
What’s the most memo- What was your first job in lonely. Coming to work keeps me busy.
rable booking you’ve ever travel: Counter clerk for Horton What has been the most
made and why? Griffiths, which became Go Travel embarrassing moment What would be your dream job in travel?
I once booked a two-week What other jobs have you during your career? A pilot or captain of a ship. I’d love to be in
holiday for four adults who done in travel: Just this one! When a regular client who control of one of those. I was in a cockpit many
wanted to fly Concorde I’ve moved up the ladder here was pregnant popped in, years ago; the mass of dials was quite daunting!
and stay at Sandy Lane and became manager after I asked when the baby I have great admiration for those who do it.
(above right) in Barbados nine years was due. She said she had
over Christmas. It came to already had it! I wanted the What advice would you give to somebody
about £100,000! Not only ground to open up. thinking about a career as a travel agent?
was it a lot of money, it also took some time to Don’t go into the industry if you think you’re
find availability given what it was for, so I was If you could be a celebrity going to earn big bucks – because you won’t!
proud to have succeeded. for a day, who would you Do the job because you’re hooked on it. I love
be and why? the rapport you develop with operators and
What has been your favourite fam trip? Billy Connolly – because he clients, and sharing in their holidays – and
A couple of years ago I actually went on a can get away with sometimes even their lives.
three-night fam and stayed at Sandy Lane. saying anything!
It was great to experience it myself
having booked so many clients there. Where would you ■If you are an agent and would like to appear in
like your career to YourSpace, send us your name, agency name,
Who is your favourite customer? be in 10 years’ phone number and a few lines about yourself by
I’ve known a family for many years time? If you had email to
yourspace@ttglive.com; or post to
who started as clients and have become asked me a year TTG YourSpace, First Floor, Ludgate House,
firm friends. They have grandchildren ago, I would have 245 Blackfriars Road, London SE1 9UY
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