p44-45 abta oct3 30/9/08 10:29 Page 45
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knowledge
Gran Canaria Abta 2008 preview
Business sessions
early to secure a good seat, and Claire recom- The second set of classes will run from
mends taking in a bottle of water. 12.40 until 13.25 and cover:
TUESDAY, OCTOBER 7 “It can get quite hot in there, as there are a ■ Finding, reaching and retaining baby
Time good couple of hundred people in the room and boomers
Innovation: the key to success 10.10-10.50 lots of lights!” she explains. ■ Empowering, retaining and investing in
Future and options 10.50-11.20 your staff
Innovation starts at home 12.00-12.25 Master classes ■ Cruising for value
Make your people innovative 12.25-12.50 A series of six master classes taking place
Question Time 12.50-13.30 on the Wednesday will enable delegates to As a delegate, you can pre-book two master
Abta’s Talking Travel 16.30-17.15 listen to experts discuss a broad range of classes once you have registered for the
issues affecting the industry at the moment, convention by logging into your record to
WEDNESDAY, OCTOBER 8 and offer guidance on how to tackle the upload your preferences.
Time challenges facing your business.
The Generation Game 10.10-10.55 Sandy has already earmarked “Managing
TIPS.
Digital Drums 10.55-11.10 your business in an economic downturn” as Last year, Claire went along to the cruise master
Tourism 2023 14.45-15.20 one she would like to attend. It will discuss class, which she says she found very useful.
Points of View 15.20-15.35 ways to lead your company when times are “There’s an opportunity to ask questions at
Full circle 15.35-16.15 tough, and draw on five ideas to help you be the end, so think about whether there’s anything
an effective manager. specific you want to address,” she says.
The 45-minute classes will be divided into “It’s also worth making notes to take back to
TIPS.
two time slots between 11.40-13.25, with the office, and I also picked up material which I
It’s up to you whether you make notes during three sessions taking place concurrently in later passed on to colleagues.
these sessions. While Claire says last year it each one. “If you’re trying to decide which classes to go
wasn’t necessary as the presentations provided The first slot, starting at 11.40, will include: to, make sure you choose the ones that really
her more with a thorough overview of the current ■ Finding, reaching and retaining the interest you because otherwise you could
state of the industry and where it was going, “Generation Y” waste your time. And get to classes early as the
Sandy felt the notes she made helped her to ■ Managing your business in an economic popular ones can be packed.”
remember important points afterwards. downturn
Both women, however, do suggest arriving ■ Selling luxury ■ Find out more at
thetravelconvention.com
03.10.2008 45
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