p51 recreated mike 12/9/08 09:57 Page 1
for you and your business
ttglive.com
On the Road
Safari Bride
.
Agents battle to win dream wedding, p52
.
Supplier in the spotlight, p56
Shaun Crause, from Swiss International
Air Lines, discusses how his relationship
with agents has changed over the years,
and explains that just because a nun’s
on the tube, it doesn’t mean she’s off
to see The Sound of Music
Mystery Shopper
Checks out Dorchester, p58
This week the mystery shopper is after a
Christmas break in the UK, and has to
decide whether to opt for
one of two high street
agents or one of
two websites
Jenny
Why Zoom collapse could
benefit agents, p51
PRODUCT KNOWLEDGE.
Your number one columnist sympathises
Spas and festive fun in the UK & Ireland, p61.
with customers who have lost out in the
latest major airline collapse, but says
the difference in the levels of protection
offered by agents compared with
airlines direct should be something to
be shouted from the rooftops
Air NZ gives you more
movie time
The latest
multimedia news
from airlines and
airports, both
inflight and
online in our
12-page air
feature, p82
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