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Will I be able to attend religious services?
On Shore
A minister, priest and rabbi will be on board to conduct
services. Non-denominational services are conducted at sea.
Can I choose to explore independently at the
During voyages coinciding with a major religious holiday, ports of call?
ecumenical clergy will be aboard to conduct services. Our professional tour staff will be pleased to assist you with
local arrangements in various ports of call, whether for an
How can I keep in touch with family, friends
exclusive optional shore excursion, a private car and guide,
or business associates? tee-times for golf, or restaurant reservations for a memorable
All staterooms have direct-dial telephones. You can send meal ashore. But if you prefer to explore independently that is
emails from the computer rooms, or from your stateroom on fine. Taxis are available at most ports, but be sure to negotiate
Queen Mary 2. Fax facilities are also available. rates before you set off.
Can I send mail from the ship? Is the port always the main destination?
Yes, you can buy local stamps at the Purser’s Office and they Usually, although there are some exceptions where the main
will be happy to post your mail for you. places of interest are not on the coast but accessible by coach
or train from the port. An example of this is Rome. In these
What is the smoking policy on board
cases the main place of interest is shown with the port in
Cunard ships?
brackets, eg Rome (from Civitavecchia). At these ports of call,
For the comfort of all our guests, restaurants, lifts and certain
and others where the ship berths some distance from the city
other public areas have been designated non-smoking areas.
centre, Cunard will arrange a shuttle bus service or a city
However, Cunard Line recognises that some of our guests may
transfer service, tickets for which will be available for sale to
wish to smoke whilst on board and has therefore designated
guests on board. Guests who wish to go ashore independently
smoking areas on its ships. Outside, on the open decks, smoking
of the Cunard tour programme will usually find local public
is only permitted on the starboard side of the decks as well as
transport connections and private taxis close to the port.
the forward and aft areas of deck 10 (Queen Victoria only).
Inside, smoking is only permitted within the Churchill's Cigar
What is an anchor port?
Lounge and Empire Casino aboard both ships. Guests who
Usually the ship will dock in the port and you will leave by
enjoy pipes or cigars are accommodated each evening in the
the gangway. In some ports, however, you will anchor a little
Churchill’s Cigar Lounge aboard both ships, and we do ask you
way out from the shore and be taken ashore by tender. These
to refrain from smoking pipes and cigars in other public areas.
ports will be indicated on the itinerary by an A next to the
On board both ships, smoking is permitted in staterooms.
port name. Sometimes, these may be subject to change
depending on the weather or port conditions.
As you will probably be aware, a ban on smoking in public
places came into force in the UK on 1 July 2007. However, at
What happens to my luggage at the end
the time of going to press, detailed regulations in relation to
of the voyage?
ships had not been published and no date had been set for the
The night before disembarkation, you will be asked to leave
extension of this ban to ships. It does however seem likely that
your cases outside your stateroom. We recommend that you
the ban will extend to our ships and therefore have some
do not pack valuables, breakable items and medicines. On the
impact on the ability of our guests to smoke whilst on board.
morning of disembarkation, after you have come through
We will of course make sure that guests are clearly informed of
customs, your luggage will be waiting in the cruise terminal
the position as it then stands whilst they are travelling with us.
for you to identify and reclaim.
What happens if I fall ill?
How much tax-free shopping can I bring home?
The ship’s medical facilities are staffed by fully qualified
Purchases made in EC countries are subject to the usual EC
doctors and nurses (Queen Mary 2 has the largest medical
customs allowances. Outside the EC allowances vary. To check
facility at sea). These facilities are not intended or designed to
allowances, visit the HM Revenue & Customs website at
provide ongoing treatment of pre-existing conditions. If you
www.hmrc.gov.uk. Purchases made on the ship are subject to
anticipate a need for medical services aboard ship, your
non-EC regulations – check on board for what you are
special requirement must be cleared in writing with Cunard
allowed to bring home.
before your booking can be finalised. We regret that we cannot
carry guests who will have entered their 24th week of
pregnancy by the end of their voyage.
Where can I keep my valuables?
All staterooms are equipped with a safe into which you can
programme your own personal code.
How do I settle my final bill on board?
If you wish, you can register your credit card details at check-in.
If you do and are happy with your final statement, your
account will be settled automatically. However, if you wish to
settle your on-board account at the end of the voyage by
traveller’s cheques or cash, please do so at the Purser’s Office.
For more information visit www.cunard.co.uk
.
To book call 0845 071 0302 or contact your travel agent 75
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