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What about beauty treatments and hairdressing?
Before you sail
To make sure you feel tip-top at all times, our ships have
salons where you can have your hair done for that special
Do I need a passport, visa or vaccinations?
occasion. You can also enjoy a wide range of beauty treatments,
All travellers must have a valid passport, and some itineraries
including manicures and pedicures, at the Queen Mary 2 Spa
require you to obtain a visa before departure. As far as
& Fitness Centre on Queen Mary 2 and the Cunard Royal Spa
vaccinations are concerned, this depends on where you are
and Fitness Centre on Queen Victoria. Tariffs for all these
travelling to. Full details of these requirements are on pages
services can be found on board. It is advisable to book any
64-65.
treatments you would like in advance. To book, please call
Reservations call collect/reverse charges at least 7 days in
Do I need insurance?
advance on 001 702 414 6279, or email
Yes. Cunard requires all guests to be covered by Travel
qmhspa2@cunard.com. For further details please visit
Insurance. If you would like to take advantage of the policy
www.cunard.co.uk.
detailed on page 81, please call the Travel Insurance Booking
Line on 0845 230 7136. If you already have travel insurance,
What facilities for children are there on board?
please advise your Cruise Consultant at the time of booking.
On both ships, we offer a children’s programme exclusively for
young guests aged 1-17. Parents may drop off their children in
If I am sailing from Southampton, how long
our fun and exciting centres to be cared for by qualified
before sailing do I have to check in?
nannies and youth counsellors. Parents may also accompany
To ensure a relaxed and organised start to your voyage, we
their children and participate in the activities.
operate a staggered check-in schedule. The exact time of
The Programme is operated on a complimentary basis and is
embarkation will be advised approximately 90 days prior to
available for guests’ convenience from 9:00am – midnight on
departure in your pre-voyage documentation.
both ships. Parents may drop off their children at any time
Cunard Grills guests and Cunard Diamond and Platinum
during the hours of operation. We do not offer private,
World Club members will also receive priority check-in
in-stateroom baby-sitting.
and embarkation.
We have certified British nannies to change nappies, bottle
What happens to my luggage in Southampton?
feed, and entertain our youngest guests. We have cots on
When you arrive at the terminal, your luggage will be collected
board to ensure the comfort and safety of babies and infants
by a porter, screened by security and delivered directly to your
(minimum age 1 to participate).
stateroom for your convenience.
We offer exciting age-appropriate activities, including arts and
crafts, board games, sports, movies, video games, discos What happens to my luggage at
and parties. The Zone and Playzone are open daily from 09:00
international airports?
till midnight closing for lunch between 12:00 and 14:00.
When you arrive at the international airport on the day of
There are no feeding facilities in The Zone or Playzone so
embarkation, you will be met by a Cunard representative who
subsequently parents will have to make their own
will arrange for your luggage to be taken to the ship and
arrangements to cater for their children.
placed in your stateroom.
Is there enough to do during days at sea?
Yes, plenty! You’ll be amazed by just how much there is to do.
From deck sports, friendly quizzes and dance classes to
fascinating talks and terrific movies, there’s so much to choose
from. So why not try your hand at a game of shuffleboard on
deck? Your ship’s Daily Programme (delivered to your stateroom
each evening) has full details of all the activities, events and
entertainment happening each day. For more details see:
Queen Mary 2 page 13
Queen Victoria page 31
What if I feel seasick?
Don’t worry – your ship’s doctor is always on hand with
a remedy. Seasickness is best countered nowadays with an
injection or tablets, which should soon have you feeling
shipshape again and settle you for the duration of your stay
on board.
How will I know which shore excursions
are available?
About 90 days before you sail, you’ll receive full details
of your itinerary and the shore excursions available on your
voyage. These can be requested in advance through our
Reservations Department and will be charged to your
shipboard account. Whilst on board, our port-of-call talks
will help you get the most out of our shore excursions.
For more information visit www.cunard.co.uk
.
To book call 0845 071 0302 or contact your travel agent 73
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