200-203 CC3197 Extros 26/10/09 16:01 Page 4
b) If you have any dietary requirements including meal requests,
USA Flights
please advise us at the time of booking or at least seven days
Guests on scheduled flights with most airlines are permitted one
prior to travel. We are unable to guarantee that all requests
piece of checked baggage, subject to airline regulation sizes and
can be met.
weighing no more than a total of 23kg per piece. Current hand
c) Only non-disabled guests may occupy exit row seats. These
luggage allowance is one standard-sized bag - not exceeding
seats may therefore only ever be assigned at the discretion of
56 x 45 x 25cm (including wheels, pockets and handles).
the airline at check-in.
Please check your ticket prior to departure.
d) Due to the configuration of the aircraft, it may not be possible
Please note Cunard is not responsible for airlines’
to obtain seats together.
baggage restrictions.
e) All flights are non smoking.
Carriage of Animals
f) Air carriers and flight routings are subject to change and will
not necessarily be direct or non stop.
Cunard is pleased to permit individuals to bring registered service
animals on board. You must provide notice of this at time of
g) Cunard will determine the city airport i.e. for London, either
booking.Local laws or customs may prevent animals from
Heathrow or Gatwick may be used. Where a choice of UK
disembarkingat particular ports or countries. It is the guest’s
departure airports is offered, this is subject to availability.
responsibility to consult local customs authorities for requirements
h) Please note that transfers from airport to hotel and ship are
and to obtain all applicable documents and health certificates.
not included in the fare if guests choose to fly to the port of
Service animals are kept in staterooms with their owners.
embarkation days prior to embarkation or stay after
Non-service animals are only carried on Queen Mary 2
disembarkation.
Transatlantic Crossings, in kennels, and are not allowed to
i) All flight times given are approximate and subject to change.
visit any guest area of the ship. All animals must be:
Cunard have no control over changes airlines may make to
Fitted with a microchip.
flight times, but will inform you of any changes.
Vaccinated against rabies.
Check-in
Satisfactorily blood tested to ensure sufficient protection
against rabies.
For flights to Europe we recommend that you check-in at least two
hours prior to departure and for travel further afield, we
Issued with an official PETS certificate, official PET passport or
recommend that you check-in at least 3 hours prior to departure.
3rd country certificate.
Please check your ticket details carefully as check-in timings vary
Treated against ticks and tapeworm, no more than 48 hours
by airline and destination.
before check-in and issued with an official certificate of treatment.
Baggage Allowances
ENVIRONMENTAL STATEMENT
There is no restriction for reasonable amounts of luggage on
Here at Cunard we take our environmental responsibilities very
board the ship. However, airlines do have baggage restrictions
seriously and are committed to reducing our environmental impact.
(which vary on scheduled flights, depending on airline and route).
Please note that on UK regional flights (see our CruiseConnect
We are dedicated to preserving the marine environment in which
Programme on page 173) the baggage allowance may be less than
we operate, and therefore believe it is our duty to introduce
environmental practices which set a high standard of excellence
on international flights.
and responsibility. To support our aim we have developed an
environmental management system independently certified to ISO
Excess Baggage 14001, which is the most widely recognised global standard for
Airlines are increasingly enforcing stricter control over excess
improving environmental performance.
baggage. You should be aware that if you exceed the baggage
We recognise that without appropriate treatment the waste
allowance stated on your ticket, an excess baggage charge will be
generated on board our ships, together with the fuel and other
made by the airline at the time of check-in. As electrical appliances
products we use to transport, feed, entertain and take care of you
are no longer permitted in checked baggage, please remember to
could have an impact on the environment. Our waste treatment
place all such items in your hand luggage.
facilities ensure that all waste water is appropriately managed to
minimise its impact upon the oceans. All general waste is treated
Non-USA Flights
on board to reduce its volume prior to landing ashore, and
wherever possible general waste is recycled.
The standard economy class allowance is currently 20kg of
checked baggage per person. Current hand luggage allowance is
We are reducing our air emissions through the implementation
one standard-sized bag - not exceeding 56 x 45 x 25cm (including
of fuel efficiency measures, including improved hull coatings,
wheels, pockets and handles). Please check your ticket prior
low energy lamps, increased recirculation of waste heat and
to departure.
improved efficiency in air conditioning, and we continue to explore
new technologies.
Through these measures and other initiatives Cunard will ensure
that we help preserve our environment for future generations.
To book and for current fares, visit
www.cunard.com, call 0845 071 0300 or contact your travel agent
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