88-91 CC3110 FAQ: 23/6/09 17:11 Page 2
Whatdothedifferentstateroomcategoriesmean?
Tariffs for all these services can be found on board. It is advisable to
You will see from the deck plans that each ship offers various grades of
book any treatments you would like in advance. To book, please call
accommodation. The grade and fare is determined by different factors
Reservations call collect/reverse charges at least 7 days in advance on
such as: overall size of stateroom; position on the ship; with or without
001 702 414 6279, or email qmhspa2@cunard.co.uk
balcony; with or without sea views; bath or shower. Deck plans and
For further details please visit www.cunard.co.uk
descriptions of each grade of stateroom can be found on:
Whatfacilitiesforchildrenarethereonboard?
Queen Elizabeth pages 68-69, 72-74
On both ships, we offer a children’s programme exclusively for young
Queen Mary 2 pages 70-71, 75-77
guests aged 1-17. Parents may drop off their children in our fun and
exciting centres to be cared for by qualified nannies and youth
Queen Victoria pages 68-69, 78-80
counsellors. Parents may also accompany their children and
participate in the activities.
WhatareHotelandDiningcharges?
During your voyage, you will receive excellent service from many
The Programme is operated on a complimentary basis and is available
members of our staff in a variety of locations. Additionally, many more
for guests’ convenience from 9:00am – midnight on both ships.
crew behind the scenes support those who serve you directly. For your
Parents may drop off their children at any time during the hours of
convenience, a Hotel and Dining charge will be automatically added to
operation. We do not offer private, in-stateroom baby-sitting.
your shipboard account on a daily basis.
We have certified British nannies to change nappies, bottle feed, and
The Hotel and Dining charge will be shared amongst those staff that
entertain our youngest guests. We have cots on board to ensure the
helped provide and support your voyage experience, including the
comfort and safety of babies and infants (minimum age 1 to participate).
restaurant staff, stateroom stewards and accommodations staff, buffet
We offer exciting age-appropriate activities, including arts and crafts,
stewards and others. Casino personnel do not share
board games, sports, movies, video games, discos and parties. The Zone
in the Hotel and Dining charge as not all guests utilise this service.
and Playzone are open daily from 09:00 till midnight closing for lunch
between 12:00 and 14:00. There are no feeding facilities in The Zone or
Howarethesechargescalculated? Playzone so subsequently parents will have to make their own
Amounts vary by stateroom category as follows: arrangements to cater for their children.
Queen Elizabeth
Isthereenoughtododuringdaysatsea?
Grill Categories
Q1 – Q7, P1 – P4
Yes, plenty! You’ll be amazed by just how much there is to do. From
$13 (approx £7.00) per person per day
deck sports, friendly quizzes and dance classes to fascinating talks and
terrific movies, there’s so much to choose from. So why not try your
Britannia Categories
hand at a game of shuffleboard on deck? Your ship’s Daily Programme
AA, A1 – A7, C1 – C5, D1 – D8
(delivered to your stateroom each evening) has full details of all the
$11 (approx £6.00) per person per day
activities, events and entertainment happening each day. For more
Queen Mary 2
details see pages 10–13.
Grill Categories
Q1 – Q7, P1 – P3
WhatifIfeelseasick?
$13 (approx £7.00) per person per day Don’t worry – your ship’s doctor is always on hand with a remedy.
Britannia Categories
Seasickness is best countered nowadays with an injection or tablets,
AA – A3, B1 – B6, C1 – C4, D1 – D8
which should soon have you feeling shipshape again and settle you for
$11 (approx £6.00) per person per day
the duration of your stay on board.
Queen Victoria HowwillIknowwhichshoreexcursionsareavailable?
Grill Categories
About 90 days before you sail, you’ll receive full details of your
Q1 – Q7, P1 – P4
itinerary and the shore excursions available on your voyage. These can
$13 (approx £7.00) per person per day
be requested in advance through our Reservations Department and will
Britannia Categories
be charged to your shipboard account. Whilst on board, our port-of-call
A1 – A7, C1 – C5, D1 – D8
talks will help you get the most out of our shore excursions.
$11 (approx £6.00) per person per day
£ sterling equivalent is based on Cunard’s exchange rate at the time
of going to press. Naturally, you are free to tip any member of the
crew over and above these amounts at your discretion.
WhatisthecurrencyonboardandhowdoIpayforitemsIbuy?
Currency on board all ships is the US dollar, and you’ll find the Purser’s
Office acts as a handy financial centre. You don’t need to take cash, as
all shipboard purchases are charged to your on-board account. You can
settle your account by credit card or using traveller’s cheques. To make
life easier, we recommend you register your credit card at embarkation.
You can exchange cash and traveller’s cheques at the Purser’s Office for
most currencies in use at ports of call. Please note that personal
cheques cannot be cashed on board our ships.
Whataboutbeautytreatmentsandhairdressing?
To make sure you feel tip-top at all times, our ships have salons where
you can have your hair done for that special occasion. You can also enjoy
a wide range of beauty treatments, including manicures and pedicures,
at the Canyon Ranch SpaClub
®
on Queen Mary 2 and at the Cunard
Royal Spa and Fitness Centres on Queen Elizabeth and Queen Victoria. WindsorSuite,QueenMary2
Formoreinformationvisitwww.cunard.co.uk/worldvoyages2011•Tobookcall0845 071 0302orcontactyourtravelagent 89
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