38
an excellent approach to Unfamiliar with both the them, and this obviously
business management in its technical and cultural issues needs to be protected against
own right, helping to create involved, they found it far theft and accidental loss. Staff
OGY leaner, fitter and more from easy [ii]. The message need not just to be told but
responsive organisations. Hot here is clear. to understand what they need
desking, which IP telephony to do to protect their business
makes very much easier to Like any other business and its assets. Power-up
TECHNOL implement, reduces the continuity strategy, it’s password checking should be
demand for office space, the important that flexible forced on, measures like
freedom to work from home working is well-rehearsed. A encryption implemented and,
can improve worker sudden – and likely wholesale depending on what’s
satisfaction, and conferencing – change to an unfamiliar way involved, the ability to
can reduce business travel of working will create remotely ‘kill’ lost devices
BC/DR
budgets by millions of problems all of its own. might also need to be
pounds. In BT, the majority of considered. Either flexible
our 110,000 employees are And flexible working isn’t just working solutions are secure
now equipped to work about mastery of a specific or they shouldn’t be
flexibly, and do so as a matter set of technologies. For it to deployed.
of routine. work well, a wide range of
factors must be addressed – Set out like this, the
This in itself is important: supply chain management challenges may sound
familiar with the technologies and health and safety daunting. But don’t be put off.
and services they need to compliance, for example – Across the world, enterprises
connect from an array of and its introduction often large and small have
different locations, they aren’t needs to be accompanied by demonstrated that flexible
phased if they can’t get to a a thoroughgoing top-to- working is both good for
particular location. bottom programme of cultural business as usual and an
change. excellent form of disaster
Contrast this with the recent insurance. As a strategy for
experience of the editorial Firms must also ensure they business management, it’s a
team at Director, the Institute have addressed both the true win-win option. No
of Director’s magazine. technical and human factors organisation can afford to
Working on a special issue on sides of security. Flexible ignore it.
flexible working, they decided workers may need to carry
to put it to the test. valuable corporate data with www.globalservices.bt.com
Flexible working – the financial benefits
The majority of BT’s 110,000 employees female employees to return to work after
are equipped to work flexibly. Around maternity leave – substantially more than
11,000 work from home. the UK average of 47 per cent.
BT’s home workers avoid an average 4.4 The reduced need for office accommoda-
hours of commuting a week, take 63 per tion saves BT around £60 million a year.
cent less sick leave than their office-based Independent researchers found that BT’s
colleagues and are 20 per cent mor use of conferencing services eliminated
Ze productive on average. some 860,000 face-to-face meetings in
2006/7, cutting travel costs by £130 million
Home working is one of the options that and freeing time worth £100 million for
allows 97 per cent of BT’s UK-based more productive use.
MAR/APR 09 WWW.SNS-UK.CO.UK
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