24
UK businesses, a time period contamination throughout. As firms just couldn’t cope with
that will have devastating their network and server the amount of rainfall;
affects and serious system was the lifeblood of premises with features such as
repercussions on their market the operation of the company flat roofs, or guttering that
share. The same report also they could simply not allow for couldn’t cope. The insurance
ECTIVES
highlighted the fact that a any downtime to the system. industry thinks the number of
typical house or offices can We attended the site and put unexpected events will
ERSP take anything from 12 to 18 into action a solution which increase. Premiums will go up,
months to be fully repaired, enabled the client to remove infact over the last year many
underpinning again the long selected units from service for UK insurers have already hiked
timescales that people are decontamination without home premiums, and others
facing. affecting the operation of their look set to follow.
DR P
network. Each batch of servers
Damage to Reputation was collected on a Friday Businesses are told constantly
Many companies sell on a evening and completed over to expect the unexpected, so
‘service and reliability’ the weekend for return and re- with this in mind what steps
proposition. So if a business is installation on the following can we take to ensure that
disrupted, for example by a Monday morning. loss of market share is
flood, it’s not just their avoided if say a flood or fire
infrastructure or market share This way, over a number of were to take place on a
that is damaged, their service weekends, we were able to business premises. My advice
and reliability proposition ensure that all units were free would be the following:
becomes damaged too. from contamination,
operational again and all Insure well
A PriceWaterhouseCoopers without any disruption to the circle6 Maintain guttering
survey quantified these client’s business, saving them circle6 Be careful where technical
intangibles. It claimed that thousands whilst most equipment is stored
over 75% of most companies’ importantly making sure they circle6 Know your technical
assets are not in its balance maintain their market share. equipment
sheet, these being mainly circle6 Don’t store I.T. equipment in
brand value and customer Being Prepared basements
goodwill. Citibank and Looking back again at the circle6 Keep outstanding invoices
Interbrand put the brand value floods of 2007 many I.T. and safe and to hand
of Coca-Cola in one survey at data businesses were forced circle6 Know your production
a staggering $83,845 million. to outsource their process
manufacturing capabilities, circle6 Detail IT hardware network
So what does this all relying on suppliers to fulfil configuration and know where
mean? contracts, and consequently to replace it
Clearly after a flood, fire or any losing profits. circle6 Research alternative
kind of major disruption the contingency properties or
challenge is to minimise the The worry now for all these agencies offering short-term
time your customers go businesses is that this event is lets
without your product(s) or not a one-off. The words
service(s) as the following ‘climate change’ have taken on And finally, have a contingency
example vividly shows. a new connotation for plan in place, know who to
We worked on a project business owners, even those contact if ever affected by a
recently involving a who aren’t located near a river. fire or flood. As just knowing
manufacturer of Many claims weren’t as a the right people can save your
pharmaceutical equipment result of river flooding – company thousands.
who suffered a severe fire in businesses near rivers were
their premises causing smoke more used to it. But many www.revivalco.co.uk
MAR/APR 09 WWW.SNS-UK.CO.UK
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