28
communities and better lives’ infrastructure was selected Depth of Understanding
and this is at the core of which would handle our future Since the formation of the
everything it does, including growth needs.” Since then, the strategic partnership, LHA-
OGY its ICT strategy. With a large relationship with Atlanta has ASRA has been impressed by
focus on regeneration and expanded and the ICT partner the level of involvement and
redeveloping communities, it is now providing support and interest the team at Atlanta
is committed to delivering the services for LHA-ASRA Group’s has taken in the organisation
TECHNOL highest quality of service to its network infrastructure, server and the industry as a whole.
customers, whether they are and data storage virtualisation
tenants or employees. The through a VMWare-based As Gurprit explains: “Atlanta
organisation formed a implementation, Disaster takes a strategic viewpoint
TION
partnership with Atlanta Recovery, security and control, and understands the
Technology, hosted ICT and helping support the Registered Social Landlord
specialists, eight years ago to organisation’s green strategy. (RSL) sector very well. It has
initially develop an email achieved this level of
solution that would enable LHA-ASRA Group has benefited understanding because it was
CONSOLIDA
staff to access corporate mail from a range of physical cost open enough to learn about
whilst working remotely. Since savings as a result of the our industry, users and needs,
then the relationship has virtualised model meaning the which I believe is rather
grown and Atlanta now +helps group has reduced its physical unique for an IT company.
support the infrastructure server requirement from 44 Adds Amit:
across five main offices and down to nine. Through
45 sites supporting 650 consolidating resources and “It is fair to say that Atlanta’s
employees to ensure it restructuring, LHA-ASRA has work has helped position LHA-
delivers high quality services been able to make significant ASRA as a leader in technology
to over 20,000 tenants. Since cost savings whilst also in this sector. The team’s
Atlanta Technology was working towards achieving its vision, insight and work have
appointed as one of LHA-ASRA green strategy and corporate helped create a framework
Group’s strategic ICT partners, goals. that we work by today,
many changes have taken enabling us to meet the needs
place across the group. A Gurprit Sahota explains; of our customers.” By
consolidation of office “Virtualisation allows us to improving the efficiency of its
locations in the Midlands was work more efficiently, it ICT infrastructure, LHA-ASRA
a major project in 2006 for delivers true scalability so as Group is confident that it
example. we grow and adapt we know enables staff to be more
the infrastructure is fully responsive, allowing resources
“The head office was not large capable of handling this to be more accessible when
enough to accommodate growth. And, importantly, we dealing with tenant enquiries
everyone and so new premises have dramatically reduced our in the contact centre.
were sought,” explains Amit total cost of ownership as we Concludes Amit, “LHA-ASRA
Patel. “Atlanta was central to no longer have the need to and Atlanta enjoy a unique
developing a new ICT acquire a broad range of partnership. In the 19 years I
infrastructure at this point. expensive hardware, or indeed have been in the ICT industry,
During the relocation, have to dedicate man-hours to I have not come across
continuation of services was administration. This is now all another partnership like this.
vital and Atlanta Technology managed and supported by Ultimately, we rely heavily on
together with internal ICT Staff both internal ICT resources and technology to deliver complete
ensured a seamless ICT specialised support by Atlanta service excellence. Atlanta
delivery. In addition, the team enabling a more effectively works together with us to
at Atlanta Technology helped and efficiently managed ensure we achieve this.”
scope the project to ensure solution with built in resilience
the most appropriate with minimal downtime.”
www.atlantatechnology.co.uk
MAR/APR 09 WWW.SNS-UK.CO.UK
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