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Sky high email storage brought
13
down to earth
1-2-1 IAN RADFORD
Monarch has chosen Mimosa NearPoint to deal with runaway email storage,
provide resilience to the Exchange service, eliminate PST files and enable
compliance. SNS UK talks to Ian Radford, IT Network & Information Services
Manager at Monarch Airlines.
The best-known part of the facilities offered by Monarch large Personal Storage (PST)
Monarch Group is Monarch Aircraft Engineering Limited files scattered throughout the
Airlines, who are based at complete the Monarch organisation. “PSTs were the
London Luton and operate operation. only method we had for
both charter and scheduled archiving emails, but they are
service flights from airports Monarch was facing a deluge far from ideal,” said Radford.
across the UK. Together, the of emails, with the number it Large PST files are both
scheduled and chartered received daily tripling in just unstable and insecure.
divisions of Monarch Airlines over two years. At the same However, because of their size
carry over seven million time, email store sizes had and the small backup window,
passengers to nearly 100 increased over 500% and its they were excluded from
leading destinations every Exchange servers were in Monarch’s backup schedule,
year. Monarch Aircraft danger of running out of leaving them unprotected.
Engineering Limited is the space.
technical division of the Monarch investigated several
Monarch Group, catering for “Because the Exchange options for keeping the
all the engineering databases were so huge, our Exchange environment
requirements of the Monarch email servers were becoming running smoothly, including
fleet, as well as providing unstable, with increasing risk adding extra Exchange
engineering services to some of failure,” said Ian Radford, servers, or increasing the disk
of the best-known airlines IT Network & Information capacity of the current
around the world. Services Manager at Monarch. servers. However, the cost of
“As well as a negatively enhancing the backup system
With a fleet of 33 aircraft, and impacting Exchange to handle the additional data
employing over 2,800 highly- performance, their size also would have been prohibitive
trained personnel, Monarch affected resilience. Full and it would only have put off
Airlines has recently backups could not complete the problem by around a year.
celebrated its 40th before the next working day
anniversary and is the longest began, meaning we were Monarch concluded it needed
established airline still trading unable to protect our an email archiving and high
under its original name in the Exchange environment availability solution in order
UK. effectively. If a server should to reduce mail store size
fail, it would take up to 36 and get back to a stable
Monarch is one of the UK’s hours to restore a full and protected Exchange
major providers of low-cost Exchange service,” he environment.
scheduled flights, as well as explained.
being a key supplier of Solution
aircraft to the tour operating Another major issue facing Monarch considered all the
industry. Leading engineering Monarch was the hundreds of main providers. Following
WWW.SNS-UK.CO.UK MAR/APR 09
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