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Operators
Kay McLellan
020 7955 3867
kmclellan@ttglive.com
For the latest operators and suppliers news, visit
ttglive.com/operators
In brief
Norway operator
■ Cosmos expands in Caribbean and Greece
Cosmos will offer holidays to Grenada and
Tobago from December 17, with stays available
for one, two and three weeks. The operator
gives 5% refund
will also release a Greek islands brochure on
December 18, featuring many new properties
Kay McLellan.
“We haven’t hedged our funds on Norway,
on the islands already offered by Cosmos in ADVENTURE specialist Activities Abroad is to which is why we can do this, and we thought it
other programmes. refund customers who are booked to go to Norway would be a nice gesture.”
this winter 5% of their total holiday cost after McLean insisted there were no catches and
■ Online theme park guide revamps website sterling rose against the kroner. said the operator had already written to
Theme park guide
ThemeParks-UK.com has Managing director Alistair McLean said that customers about the refund, with those who
revamped its site, giving users improved infor- because Norway was a new destination for have paid their balances receiving a cheque and
mation and advice on five major theme parks: Activities Abroad, the operator had been those that haven’t being sent a revised invoice.
Alton Towers, Thorpe Park, Chessington World “extremely cautious” when calculating prices. For a family of four who paid £4,000 for a
of Adventure, Legoland Windsor and Drayton But since sterling rose significantly against the husky and snowmobiling safari to Kirkenes or
Manor. Users can access ride reviews, information Norwegian kroner, the company is set to make Savalen, this means an unexpected £200 refund.
on opening times and prices, videos, and previews greater profits than expected and McLean said it Activities Abroad is also cutting prices by
of future attractions. They can also take part in wanted to share the windfall with its clients. 5% on its Norwegian holidays purchased while
polls, rate rides and write reviews. “I was struck last summer when the euro was currency exchange levels remain around the
Read more about theme parks: Attractions, p55 really weak and operators were still charging level of 11 kroner to the pound.
supplements. I didn’t think it was right and McLean said: “The philosophy of the company
ttglive.com
For the very latest operators news,
thought if I got the chance I would do something is not 100% about profit. We look after our
visit
ttglive.com/operators about it,” he said. employees and customers.”
Page & Moy adds
regional brochures
ESCORTED tour specialist Page & Moy has pro-
duced two mini-brochures, for the south-west and
north-east, to boost regional support for agents.
The brochures have been developed to back
the operator’s regional flying programme after
customer feedback highlighted the importance
of departure airport, and agents stressed they
preferred to support their regional airport.
The South West brochure features 30 tours
departing from Bristol, while the North East
brochure has trips departing from Newcastle,
Durham Tees and Leeds.
Colin Wilson, head of agency sales, said:
“Airport choice tops the list for customers when
choosing a holiday. It was clear that producing
brochures focusing on departures from regional RAISE A GLASS: Olympic Holidays celebrates launching its Tropical & Exotic 2009-10
airports was the logical next step. brochure, which features Mauritius for the first time in the shape of the luxury
“If the brochures prove to be as successful Movenpick Resort & Spa at Bel Ombre. With cocktails at the ready are, from left: Carmel
as we anticipate, we will be liaising with agents Sneyd, Olympic business development executive; Cynthia Turner, Movenpick Resort &
in different areas with the view to producing Spa Mauritius sales manager; Photis Lambrianides, Olympic commercial director; and
additional mini-brochures for their regions.” Lynne Brocklesby, Olympic national sales and marketing manager
30 24.10.2008
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