ECMOD 2008 Preview
The Exhibitors
3M UK Plc
customer service functions. We offer full offer a one-stop-shop solution covering
Stand: 627
service support for all of our clients, with CRM Consulting, Data Management,
Contact: Helene Manga
first-class call handling, proactive account
Lettershop, Callcenter, Warehousing and
Tel: 01344 858000
management and the technical expertise
Risk Management. Come and visit us at the
www.info@mmm.com/uk
from our own software development
Mohn media booth!
3M help turn browsers into buyers
company; CallScripter. Our call handlers
with Post-it® Index on a Card! Getting
are fully committed to customer care;
B&K Offsetdruck GmbH
customers to remember their favourite
taking your customers details and
Stand: 204
products in your catalogue has never been
requirements and accurately processing
Contact: Christian Gräßer
easy, but Post-it® Index on a Card can
the information using secure online order
Tel: +49 7223 2806 132
help... Catalogues and Post-it® Index were
forms, payment gate, created to fit your
www.bk-offset.com
made for one another... customers place
exact requirements.
If something seems ‘impossible!’, if it
flags on pages featuring products they
becomes complicated and difficult, then
like, so they’re more likely to remember to
Arx Mail Order Software
order them and you’re more likely to turn
Stand: 224
we are called in. In expert circles we are
purchase intention into a sale! Research
Contact: Elaine Ellicock
known as ‘the problem solvers’. Although
shows that using Post-it® Index on a Card
Tel: 01773 513907 we ourselves have no problems - only
in catalogue – big, small, B2B or consumer
www.safewire.net solutions. Should it be necessary also
- can significantly lift sales and customer
If you want software that will run all aspects
customer-tailored. Have a look on our
satisfaction. Need more information? See
of your mail order company and take
exciting ideas for covers and inbounds, to
how it works? Simply come and see us on
it to the next level come and see Arx at
make your catalogue unique.
stand 627.
stand 224. Ernie Schell’s review rated
Arx as a value for money, smart system
Barclaycard Business
Abacus
for savvy users at an enterprise level. Arx
Stand: 624 & 638
Stand: 410
combines order processing, web, stock
Contact: Mark Filby
Contact: Richard Wright
control, automated ordering, marketing
Tel: 0208 943 8024
and accounts. No wonder Jackie Lee, MD
Tel: 01604 252758
www.abacusalliance.com
of The Dolls House Emporium said “We’re
www.barclaycardbusiness.co.uk
Ten years ago Abacus launched the UK’s
very happy with the way Arx takes care of
Barclaycard Business is one of Europe’s
first cooperative database for catalogue
us, and we couldn’t have won our ECMOD
largest acquirers and processors of card
marketers and will be celebrating their
awards without it”. If you’ve outgrown your
transactions, with over 93,000 retailer
anniversary at ECMOD 2008. Now the
current system call 01773 513907 or visit
and business relationships. Barclaycard
largest and most established co-op alliance
www.safewire.net Business also offers a variety of secure
in the UK, Abacus consistently delivers online payment solutions as well as
reliable data and insight to their members.
AZ Direct
telephone and mail order solutions to suit
On stand, Abacus will be showcasing
Stand: 403 & 420
the needs of all types of businesses.
many of their market leading products and
Contact: Heidi Bremner
In September 2007, Barclaycard Business
services and presenting Abacus [ONE] and
Tel: +49 (0) 5241 80-5046
launched its contactless technology,
the Abacus Analytics Menu. www.az-direct.com/site/en/home.html
OneTouch, and became the first company
Are you looking to expand into Europe’s
Ansaback
to go live with a contactless terminal
largest Mail Order market, Germany? If so,
Stand: 315
in the UK. In 2007, more than 3 billion
AZ Direct is the ideal partner to help you
Contact: Steve Brown
purchases were made with credit and
research, plan and execute your market
Tel: 01473 321800 entry strategy, on- and offline. AZ Direct
debit cards through 200,000 Barclaycard
www.ansaback.co.uk offers a full range of data driven Direct
Business’ customer outlets in the UK.
Ansaback offer a 24-7-365 call handling Marketing services including addresses,
Barclaycard Business is also Europe’s
service designed specifically for mail online marketing services, analysis and
Number 1 issuer of Visa Commercial
order companies and online retailers campaign tools. As part of the arvato group
Cards with approximately 145,000
wishing to outsource or streamline their (Bertelsmann), Europe’s largest outsourced
corporate customers, and almost 600,000
telephone order taking, sales team and Marketing Service provider, AZ is able to cardholders.
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