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CONTENTS ■
NEWS & ANALYSIS
Trends, strategy, management, projects 4
OPINION
Tracking Ireland’s tech successes 18
Call for mobile security 20
CIO
42
Putting IT to work in the supply chain 22
COVER STORY:
SOFTWARE AS A SERVICE
SaaS – the strategic option 28
Busting the myths 34
PUBLIC SECTOR
Minding the public’s data 38
News and projects 40
SPECIAL REPORT:
UNIFIED COMMUNICATIONS
48
Making the ‘access anywhere’ strategy work 42
SPECIAL REPORT:
SERVERS
New trends help take cost out of IT 48
COMMERCIAL REPORT:
MANAGED SERVICES
Why it’s now a boardroom issue 54
COMMERCIAL REPORT:
NEW FOUNDATIONS
Making servers serve your business 60
MANAGEMENT
Managing risk, virtually 66
INNOVATION
Opening up to new ideas 70
22
EDUCATION
Implications of poor Leaving Cert results 74
THE NEXT ISSUE OF KNOWLEDGE IRELAND
IS OUT 10 NOVEMBER
18
WEBSITE:
www.knowledgeireland.ie
September 2008 Knowledge Ireland 3
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