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Contents
RETAIL FRAUD ISSUE 2 SEPTEMBER 2008
EDITOR
John Wilson
0116 242 4054
FEATURES
john@retailevents.co.uk
22
ADVERTISEMENT
11
YOU’RE NOT WELCOME
ANY MORE
MANAGER
Keith Newton
Why civil injunctions are the new retail
0116 242 4054 ASBOs
keith@retailevents.co.uk
12
TRUE COLOURS
SALES MANAGER
What’s the colour of your personality and
Elizabeth Pateman
0116 242 4054
how it shapes you in the loss prevention
elizabeth@retailevents.co.uk
community?
DESIGN
18
PCI
Impress Repro By Design What’s on the card for fraud protection? CoverStory
01733 397350
25
GETTING TOUGHER ON
The Shami Offensive –
PUBLISHER
BUSINESS CRIME
Liberty’s Shami Charabarti
Simon Turton
01895 454603
After a fashion Vernon Coaker MP gets
on why personal freedom
simon@retailevents.co.uk
tough on retail crime
should keep pace with
retail technology
MANAGING DIRECTOR
28
POINTING THE FINGER AT
Paul Bessant FRAUD
0116 242 4054
How Wendy’s saved its corporate
paul@retailevents.co.uk
reputation after extortionists tried to
14
COVER PHOTOGRAPHY “finger” the business for damages
Martin Burton
SUBSCRIPTIONS
04
NEWS
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Why green is the new
a year (four issues) black. New Look attacks energy
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05
OUT FOR THE
COUNT
For Subscription to Retail
Why stocktaking is so
Fraud please visit
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important
call 0116 242 4054
07
MOZART v
© 2008 All rights reserved.
MOSQUITO
All trademarks or registered Mozart in the neighbour-hoodie
trademarks belong to their
respective companies.
35
LETTERS
No part of this publication Readers have your say:
may be reproduced, stored
email john@retailevents.co.uk
in a retrieval system or
transmitted in any form or
by any means, electrical,
NEW KID ON THE
mechanical, photocopying,
39
BLOG
recording or otherwise,
REGULARS
Jaegers head of risk Strven Hearn
without prior written
permission of the publisher.
talks about his approch to data
mining
Printed in Great Britain by
Pensord Press Ltd.
40
FRAUD INDEX
28
Retail Fraud and 192.com
Business Services kicks off its
regular look at the current climate
www.retailevents.co.uk
of fraud
ISSUE 2 SEPTEMBER 2008 • 03
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