Your say
Fraudster Beware prevention is very good, then you control- is free of charge via the
We know that fraudster tactics can expect to suffer! CNP forum.
change regularly. In fact they As part of the process of 3D-Secure is having a good
only change tactics when they communication to identify impact for many retailers,
need to, and so the increased emerging fraudster tactics, a free however we urge caution. 3D-
level of sophistication now to use forum is available at Secure fraud is already significant
displayed by fraudsters suggests www.cnpforum.com. Registration and unless retailers can prove – to
that in general we are all doing a and use is free of charge, and you the bank’s satisfaction – that
pretty good job in preventing will have access to user groups delivery was to the cardholder
them. that include; banks, retailers, then retailers are still exposed to
That said, the level of gaming companies and the police. chargeback.
attempted CNP fraud has never Data sharing is also important, In the run up to the Christmas
been greater. Recent data and retailers who have trading period, we expect
compromises have provided participated in the SuperSearch attempted frauds to continue to
fraudsters with large quantities of scheme report that over 30% of rise, we expect detection rates to
information that includes attempted frauds have previously rise too!
cardholder name, card details, been detected and prevented
address details and security codes. elsewhere. It seems silly not to
This means that unless your fraud participate, again access – with CNP Forum
Worrying trend of assaults Although security guards are and thereby sharing information
in stores often responsible for store with everyone in an organisation
The level of violence on our security, all staff need guidance is vital to protecting employees
streets seems to be escalating at a and support to tackle the and customers.
horrifying rate and is showing no problem. Some incidents are, of By taking the threat of violence
sign of improvement. Every day course, impossible to prevent or seriously and applying an
there is a story in the media about predict, and these latest attacks integrated approach to people,
another shooting or stabbing appear to have been on the spur processes and technology,
somewhere in the UK. But what is of the moment and no amount of employers can go a long way
more worrying still, is where this planning could have made a towards tackling violent incidents
violence is occurring. So far this difference. However, one of the on their premises.
year, there have been a number of most important tasks is to ensure
attacks in one place where people that security systems are switched Neil Matthews
should feel safe: shops. on and working effectively. vice president,
But what can be done? Logging details of any incidents Checkpoint Systems, UK
Welcome to Retail Fraud independent, authoritative source product rather than the true
Magazine of information is available to commitment to supporting
We welcome Retail Fraud retailers and merchants as they merchants in their battle with the
Magazine’s launch in May and seek to make objective decisions fraudster. As a market leader,
have high hopes that it will about how to most cost- Postilion’s position is clear – we
introduce its readership to the effectively protect themselves will provide solutions that meet
multitude of new fraud against fraud attacks, financial current standards so that rapid
prevention techniques and losses and damage to their adoption of best practice in fraud
control mechanisms that are corporate brand. This is reduction can be achieved right
available today and encourage particularly true, when, as across the payments world. We’re
their adoption. Solution and Postilion has recently done, committed to this and are
service providers are investing solutions providers decide to be working closely with the card
heavily in developing new pioneers in the adoption of a new schemes and organisations like
technologies that aim to reduce anti-fraud standard such as the Vendorcom to deliver on this. I
fraud levels and retain consumer PCI SSC’s Payment Application hope Retail Fraud will add its
confidence in card payments. Data Security Standard (PA-DSS). independent analysis and critique
Suppliers are backing the Some merchants may take a to such matters.
initiatives from the international cynical view that the introduction
LETTERS
standards bodies and card of new solutions to the market,
associations and upgrading their or encouragement to move to the Mark McMurtrie
product sets accordingly. latest version of a product, is Marketing Director
It is essential that an simply an attempt to sell more Postilion
ISSUE 2 SEPTEMBER 2008 • 37
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