Feature
COLLECTIVE AND
COLLABORATIVE
THE card and payment industries constructive and pragmatic Paul Rodgers,
response to the threat of increasing environment which has ultimately chairman
retail fraud must be collective and been to the advantage of merchants and founder
collaborative, argues Paul Rodgers, and card holders alike.” of
chairman and founder of More than 350 organisations in Vendorcom
Vendorcom, a membership the cards & payments industry are
organisation which represents key involved in Vendorcom. This includes members to constantly seek to
stakeholders in the multi-billion over 150 companies including card better their ability to deal with the
pound sector. schemes, acquiring banks, QSAs, ever changing demands of our
Vendorcom’s primary aims are to consultancies, and systems vendors industry and to promote a desire
encourage innovation and thought- who have participated in the and determination to ensure that
leadership, provide a forum for community’s quarterly conferences best practice is applied across all
knowledge sharing and issues and special interest groups in the that we do.
resolution for its 300+ members and past 12 months. Over 50 companies Bringing together the members of
promote best practice across the are full members of the community, the community offers an invaluable
cards and payments industry. such as 192.com, HSBC, Logic Group, opportunity for individuals to
Since its inception in 2003, Postilion, RSA, Streamline, Trustwave network with like-minded peers,
Vendorcom has supported the cards and Verizon. initiating partnerships and
and payments industry by providing In our quarterly thought collaborative approaches that might
a coherent and representative voice leadership conferences organisations otherwise not take place.
and by acting as a single point of have the opportunity to offer To date, Vendorcom has
authoritative and credible challenging, educational and predominantly represented the
information for its members. In keynote presentations on areas ‘solutions side’ of the cards and
addition, it ensures that decisions where they are leading the market, payments industry, however, in a
made by industry influencers take whilst other inspirational figures significant change that reflects the
into account the issues and concerns from across the industry provide need to communicate to all
of solution providers who, in turn, insights into exciting new initiatives. stakeholders in the industry,
collaborate constructively with Through our Special Interest Areas, Vendorcom recently opened
existing working bodies in the cards whether online on the Vendorcom membership to include merchants of
and payments sector. Interactive Zone (VIZ) or in our all types.
“Vendorcom has proven itself to regular Special Interest Groups, In justifying the new ‘Associate
be the leading forum for the cards members are provided with an Membership for Merchants’, Paul
and payments sector, bringing opportunity to get down to detail on Rodgers of Vendorcom explains that
together members from all areas of important industry matters. They “Merchants need clarity when it
business. The membership’s voice is offer the ideal forum for in-depth comes to understanding the
now clearly heard, considered and knowledge transfer, getting issues implications of new standards and
acted upon within the regulatory on the table, promoting best the solutions that are being offered
developments of the payments practice and collaborating to to address market developments,
industry.” Malcolm Brown, Toshiba influence the standards which we now want to engage with
TEC Europe (UK) govern our industry. merchants to share the huge
Vendorcom is unique in its Vendorcom’s Special Interest resource pool that we have built
commitment to bringing together all Groups focus on issues such as PCI & over the past 5 years and to ensure
the protagonists within the cards Payment Security, CNP & Online that we bring together all of the key
and payments community and Fraud, Contactless Payments, SEPA, stakeholders in the cards and
working towards a more efficient Disability Matters in Payments, and payments industry to shape it and
and joined-up future. Payment Terminals & UPT. Planned drive it forwards for the benefit of
Vendorcom chairman Paul groups include Prepaid & Stored all.”
Rodgers, says, “Over the past five Value, NFC & Mobile Payments, John Wilson wishes to thank
years we have encouraged a spirit of Public Sector Payments, Hospitality, Vendorcom for agreeing to write a
openness between card schemes, Fuel & Forecourt Payments, and regular column for Retail Fraud. Any
banks, and systems vendors that Travel, Transport & Ticketing. contribution should be sent to
barely existed previously. This has Capability development activities, retailfraud@vendorcom.com.
allowed sensitive issues to be such as seminars, workshops and For more information, visit
discussed and resolved in a training courses, encourage our www.vendorcom.com
18 • RETAIL FRAUD
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