Casino July-Aug 08 P32-38 24/6/08 12:15 Page 38
CASH HANDLING
K
eeping staff costs required in today’s highest acceptance of
down, machines up and competitive marketplace. street-grade bills and
running, and players The result will be a highest detection of
on the floor playing product that will deliver frauds, but we soon
them rather than using improved performance realised it had the
gaming time to queue at the cage on slot and table games potential to deliver
are key aims for all casino and deliver incremental added-value to operators
operators. increases in revenue for as they move to server-
Kiosks, or at the very least bill- casino operators.” based gaming."
breakers which change larger
denomination notes into smaller Towards the future – full
bills or coin, as well as coin- face, full colour Towards the future – managing
counting and bill counting Money Controls' Ardac Elite bill acceptors take a tables like slots?
equipment, all are components of different approach to bill validation – rather than JCM’s innovative product Trident goes further than
an automated, more cost-effective sampling areas of a note, they take a whole image of being a bunch note feeder that can be used on table
cash-handing system that saves both sides of the note using six different wavelengths games, according to the company’s Tom Nieman.
employee time and reduces errors, of light. This has some interesting spin-offs, not least “Often people refer to Trident simply as a bill
leading to cost savings. the facility to display a full-colour image of the last validator for a table, but that is the very least of its
At the simplest level, a kiosk can note inserted on a standard PDA within a couple of job. Just like you wouldn’t run the slot side of the
be an attended jackpot payment seconds of plugging it in to a validator unit at which casino floor without an entire system, that’s the idea
system, but self-service kiosks can there is a bill dispute in progress with a player. behind Trident for the pit – to bring real time,
include an ATM, be self service, Clearly, this can save opening the machine or peering baseline reporting to the pit for the very first time.
and include all cash, player card through a window in the cashbox to see the last note And we’re talking complete reporting from its bill
and ticket functions that are accepted, which could lead to less player disruption validator to the back of house reporting and
needed, including opening new or machine downtime. everywhere in between. The Trident system will
(anonymous if required) card The PDA link shows useful and unique potential, capture all cash and non-cash events at the table
accounts and issuing player cards, according to David John of Money Controls, but (open / close; marker, marker buy-back; credits, fills
charging or recharging cards, and integration with the whole backoffice system in a and so on),” he says.
redeeming tickets and winnings casino is the company's focus: "The fact that we can Clearly there are significant advantages to be
on cards or tickets for cash or send an image to the backoffice system will appeal, gained from Trident’s facilities, not least of which is
bonuses. for instance, in those jurisdictions where operators that regulators will love fully accountable table games
Giesecke & Devrient’s Casino- are required to hold on to TITO tickets, and currently that are operated in a parallel way to slots, and
All-In-One Kiosk (Caion for short) warehouse them: with Ardac Elite a date- and time- operators will find a great deal of accounting
can grow alongside an operator’s stamped image could be sent to the backoffice system headaches are automated, freeing up staff to
needs, as the company’s Josef for electronic storage, negating the need to keep the concentrate on players and the pit rather than back
Schoettl explains: "Caion can fulfil tickets themselves. This is just one possible use in a office concerns.
all requirements for a casino in server-based environment. There are all sorts of other And Trident is developing its capabilities according
terms of automated cashier things we are working on – it's up to our imagination to Nieman: “Trident has been coming along very well
requirements in each stage. For and the casino's imagination as to what they can use since we first introduced the initial concept a few
example, Bavarian casinos are still the information for. We do provide a lot more years ago. We have been getting invaluable customer
gambling with coins and they do information on each bill or ticket than any other bill feedback, which has led to improvements and
have a lot of hand plays and acceptor, and are discussing with operators and expansions in its capabilities, the wing-mount vs. in-
jackpots to pay out. We use this OEMs how we can best use the data which Ardac table mount is just one example. With the feedback
machine as a terminal for the Elite is able to gather." from the beta sites, we have been able to expand
employees to pay out for the slot "It's early days yet, but Ardac Elite is certainly the Trident’s reporting capabilities, and built in
machines, so the employees go to bill acceptor for server-based gaming – it's the only expandable options for the future, meaning that an
the machine take the jackpot and one on the market that gives you a full image of both investment in Trident now will not only bring an
hand it over to the customer at sides of the note or ticket," he says. "This technology incredible system to the pit, but will also open up a
the slot machine. Later on, if the was developed initially to deliver the first-time world of possibilities for an operator in the future."
casinos decide to go coinless, they
can just switch over to a customer terminal, to heads up International sales and New Business management systems from the major suppliers,
a self-service terminal.” Development for Hess, the company behind according to de Kat.
The Polaris Scorpion has been designed to Polaris. Meanwhile the Cummins Casino Transaction
be a casino kiosk that has a small footprint and “But we offer German quality at competitive Kiosk, or CTK, is a customer-operated device
that can deal with chipcard and ticket systems prices – what casino operators need is high that offers bill-breaker, coin issue and ticket
for use by customers, and be used as an jackpot quality equipment, but the more machines on redemption functions only to customers, but
payment system by casino staff. It can also be the casino floor, the better access the that can be linked with up to 49 other CTKs in
linked in as a satellite to the Polaris customers have to card or ticket redemption a network that allows for remote management,
Redemption Center. “We make everything facilities, and our competitive prices is winning so the operator can monitor real-time currency
ourselves in house, rather than tailor ATM us orders.” levels, generate reports and resolve
machines, and this means we can offer German The Polaris, too, can grow alongside an questionable transactions.
quality and flexibility,” says Erik de Kat, who operator’s needs and links in with casino
38 JULY/AUGUST 2008
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