PCersuasilosing ton & Ihe Denflueal, Sunccessful Nece Skills gotiations &
Handling Objections
£ 449
suitable for
Managers & Business Owners – Win more contracts with lower cost trade offs

SSal Sales Executives – Win more business in a shorter timeframe


benefit
This course will provide attendees with the tools, skills and knowledge to increase sales
closure hit rate and secure business within shorter timescales.

All attendees will benefit from our free tele-conference support service and message
board to gain continued support through the sharing of best practice and ideas with a
course trainer or coach and other attendees from our Selling for Success training
courses.

key learnings
 Understand the sales & customer buying process
 Know when to close & the different techniques to close successfully & ethically
 How to gain commitment at all the different stages of the sales process
 Win over the stakeholders & understand their importance
 Understand the decision making process and how you can influence it
 Form lasting relationships through win- win negotiating & low cost trade offs
 Learn how to handle difficult situations & objections
 Be assertive without being aggressive
 Learn to say no nicely and still maintain customer rapport
 Build rapport, trust and credibility with your customer
 Understand why some people buy and some people don’t
 Effective questioning and listening skills to handle objections & negotiate
 Understand the key principles for effective negotiation
 Maintain customer confidence post sale to increase further business & loyalty


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