PSersuasielling Skon & Iills for nflueNewnce Ski to Salles & Nls on Sales
People
£ 295
suitable for
Managers & Business Owners – Increase conversion of prospects to sales
Sales Executives – Learn how to create opportunities & win business
mn Employees – Create positive customer experiences & manage client accounts

benefits
This course will provide attendees with the skills, knowledge and confidence to take the
initial step to selling effectively to consumers, and is designed for small and medium
businesses.

All attendees will benefit from our free tele-conference support service and message
board to gain continued support through the sharing of best practice and ideas with a
course trainer or coach and other attendees from our Selling for Success training
courses.

key learnings
 Understand the sales & customer buying process
 Learn what makes a great sales person
 Deploy best practice principles to achieve sales success & professionalism
 Learn cold calling techniques to gain appointments or commitment to buy
 Put together a territory & account management plan to prioritise your actions
 Create & identify customer needs through effective questioning & listening skills
 Gain commitment to the next step & make the close process easier
 Learn to sell products & services whilst creating customer value
 Know how to win customer confidence & build rapport
 Gain skills to persuade & influence customers
 Develop strong & lasting customer relationships for loyalty & sales growth
 Know how to put together a winning proposal
 Create and deploy ethical & effective closing techniques
 Learn how to negotiate to create win-win situation
 Learn to say no nicely & how to be assertive without being aggressive
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