CR59-p36&37-Cash Install:SJC-Casino Review 19/8/07 11:36 Page 2
casinoreview
Cashless gaming with ticket-in, ticket-out technology has
now been accepted and implemented in all major markets
TITO around the world, believes Tracey Chernay, senior vice
accepted
president, sales and marketing, TransAct Technologies. “The
and
TransAct Epic 950 gaming printer has proven to be a
reliable, flexible solution for our customers wherever they
implemented
are in the world,” she told Casino Review. Whether it’s
the Wynn Las Vegas or the Wynn Macau, the TransAct
TITO solution has proven to be a winner.”
The cashless
60 per cent of the EZ Pay Having a cashless envi-
installation has Transact ronment speeds everything
printers, 40 per cent Futurel- up from an operational
ogic and in the event of a angle and from the point of
revolution
malfunction, floor staff will view of the player - the
be on hand to fix it or a floor waiting time for coins is
manager will authorise eliminated. It’s a much more
payment. pleasant environment and
gains
Our TITO tickets are valid as customers become more
for 30 days, which means educated in the process
that our customers don’t we’ll quickly reduce the
momentum
have to feel pressurised to need for shifting cash
cash out on every visit. around.
In terms of the ambience I predict that in the near
of our casino, TITO has, of future very few casinos will
course, had an affect, as the use coins, with both TITO
Annemie Turk, slot manager of
sound of coins being placed and smart cards being
MonteCasino, Gauteng, South Africa,
in slots and payouts disap- embraced. In fact, longer-
has hands-on experience of TITO, of
pears. However, most of the term there is no reason why
machines have an option of MonteCasino won’t use a
which she is a big advocate, but believes
simulating the sound of a system which benefits from
that there is plenty of scope for smart
payout, plus we monitor the both types of cashless
volume and style of piped transaction. I believe that
card use in casinos too. music throughout the day smart cards are more rele-
and alter it accordingly vant for regular customers
casestudy newcomers, was a big con- We’re the first one to try it. out focus groups and depending on the number of who wish to reap the
MONTECASINO, SOUTH AFRICA sideration. What I’ve noticed already is handed out questionnaires. people inside the casino and rewards for loyalty to their
With TITO, players don’t that the floor personnel We completed the installa- the specific areas within. casino of choice. There is a
“We made the decision to have to sign up for a card. have more time to get on tion three days ago and So far, the acceptance large percentage of visitors
choose TITO for a number They can just walk into the with their jobs and players although 255 of our 1,700 levels for TITO have been to our casino who visit regu-
of reasons. The system has casino, ad hoc, and play don’t have to carry large machines are older great. It appeals to all our larly who would benefit from
already proved successful the slots without facing the buckets of coins around machines and therefore not visitors as they have tangi- an integrated system using
in the United States and barrier of having to collect with them. TITO compatible, they will be ble proof of their winnings TITO and smart cards. For
Europe and the speed of a card. Before the installation phased out so that ultimately without having to cart speed and convenience to
transactions, especially TITO is a new concept for proper, we tested the system all the machines on the slot buckets of cash around newcomers, however, I’d
from the perspective of South African casinos. out on 108 machines, carried floor will be TITO. Presently, with them. plump for TITO.”
September 2007 cashlessinstallations 37
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