Editorial
Contents
Welcome to the second edition of Changejobs, the
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digital magazine - delivering change to your desk-
top. 2 Editorial
The articles we have for you in this edition should
provide ample opportunity to shake out any dusty
3 Changejobs Interview:
John Hugo
mindsets and take a clearer look at what is going on
in your organisation. 9 Six Sigma: What it is and How
to Implement it Effectively
There is a major article on Six Sigma, with some
by Mani Vanketesh
practical advice on persuading the leaders of any
13 Top Ten Reasons Why People
business of the benefits of implementing this power-
Resist Change
ful tool.
14 The Customer is the Only Boss
Our interviewee is John Hugo, a Change Director with
by Steve Towers
considerable experience and some very interesting
things to say about what is happening in the change
18 How Executive Coaching Can
market at present and what it takes to make it in the
Help Resistance to Change
by Karen Whelan
world of change.
Lest we forget, Steve Towers reminds us of who’s in
charge wherever we work and why change activity
needs to be concentrated on what we are doing for
“the bosses”.
You will see that there is a heavy emphasis on people
in these articles. It’s useful then to have Karen Whe-
lan’s piece on overcoming resistance.
This is my first issue as editor, and I would like to
hear your thoughts and ideas for future issues. It is
your opportunity to make Changejobs what you want
it to be. I look forward to hearing what you have to UK & Europe
say. Change Jobs
145-157 St John Street,
London EC1V 4PM
US & Canada
3000 Matte Blvd.
Anthony Madigan
Brossard
Quebec
Editor, Changejobs
Canada J4Y 2H5
www.change-jobs.com
Editor@change-jobs.com
COPYRIGHT © CHANGE JOBS 2006
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