further optimising performance using Six • How would it impact overall stock
Sigma may not be justified. valuations?
• Is the organisation ready to embrace
Not invented here: such a program, and what will it take to
Some organisations would rather develop manage this change?
their own hybrid approach, believing this • What are competitors doing?
would increase ownership and buy-in within • What is the extent of the performance
the organisation and enabling them to tailor gap?
the approach to their unique It may well be that the organisation still
circumstances. believes that a Six Sigma program is not
right for them today. However, to turn a
Other approaches more suitable: blind eye to the methodology, its
This could vary from business to business. philosophy and its techniques, or not to see
For example, some organisations may feel what elements can be learnt from this
that the greatest benefit at the current approach, either in totality or piecemeal,
moment may lie in doing structural may be an opportunity missed.
changes, carrying out large technology
changes using project management Mani Venkatesh is a Sloan Fellow (MSc) from the
London Business School and was a senior Six
techniques like Prince2, or in outsourcing & Sigma Master Black Belt and Deployment
Champion at Zurich Financial Services.
off-shoring. They may not feel the need to
He has previously helped transition the process
embrace Six Sigma with its ability to provide improvement methodology to Six Sigma at the
American Express financial centre, and was ini-
a structured improvement approach over a tially introduced to, and completed his Black Belt
and Master Black Belt training at, GE Capital.
whole gamut of processes and situations.
Mani is an engineer from the Indian
So where would that leave the CEO of a Institute of Technology at Chennai and a
management graduate from the
major corporation evaluating the pros & Indian Institute of Technology at
Calcutta. Mani independently
cons of launching a Six Sigma program consults and he can be contacted at
mvenkatesh05@aol.com
today? He or she needs to consider the
rationale for launching a Six Sigma
program;
• What incremental benefits would be
available over current approaches, what
additional costs would be incurred?
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