Is there a good library on board? There’s no need to pack heavy books. All our ships have excellent libraries. Queen Elizabeth and Queen Victoria boast two-storey libraries, whilst Queen Mary 2 has the largest library at sea. All ships also have well stocked bookshops, plus there are film libraries on board, offering a wide range of choice to make your holiday even more relaxing and enjoyable.


Should I take my camera? Yes definitely. Our carefully selected ports, the illuminating shore excursions and glamorous evenings with new friends will provide plenty of moments you’ll wish to capture forever.


Additionally the official photographer on board will take pictures during your voyage. These will be on show and available for purchase at the Photo Gallery.


What entertainment and activities are available? There’s plenty to do and a full list of what’s available will be shown in the Daily Programme, which you will receive each day in your stateroom. Activities include: informal talks, port lectures, academic and cultural enrichment programmes, celebrity speakers, computer classes, aerobics classes, sports tournaments, games, quizzes and competitions, as well as concerts, musical shows and cabarets. You can also catch up on movies and play the tables in the casino.


How can I keep fit? Each ship is equipped with a gym, complete with therapy rooms and spa treatments. There are also aerobics, pilates, yoga and other such classes, details of which can be found in the Daily Programme. Your exercise programme can also be complemented by the healthy options menu at all meals.


Will I be able to attend religious services? A minister, priest and rabbi will be on board to conduct services. Non-denominational services are conducted at sea. During voyages coinciding with a major religious holiday, ecumenical clergy will be aboard to conduct services.


How can I keep in touch with family, friends or business


associates? All staterooms have direct-dial telephones. You can send emails from the computer rooms and, where available, through wireless communications. Fax facilities are also available, and a GSM network is available for mobile use. You can also buy local stamps at the Purser’s Office and they will be happy to post your mail for you.


What is the smoking policy on board Cunard ships? The safety, comfort and enjoyment of all our guests has always been a key concern at Cunard. With this in mind, as a direct result of the feedback we have received from our guests, we have amended our policy with regard to smoking on board Cunard ships. Smoking is no longer permitted in any public area with the exception of Churchill’s Cigar Lounge (cigars only) and designated areas on the open decks. Smoking is permitted on private balconies.


What happens if I fall ill? The ships’ medical facilities are staffed by fully qualified doctors and nurses (Queen Mary 2 has the largest medical facility at sea). These facilities are not intended or designed to provide ongoing treatment of pre-existing conditions. If you anticipate a need for medical services aboard ship, your special requirement must be cleared in writing with Cunard before your booking can be finalised. We regret that we cannot carry guests who will have entered their 24th week of pregnancy or beyond at any point during their holiday.


Where can I keep my valuables? All staterooms are equipped with a safe into which you can programme your own personal code.


How do I settle my final bill on board? If you wish, you can register your credit card details at check-in. If you do and are happy with your final statement, your account will be settled automatically. However, if you wish to settle your on-board account at the end of the voyage by traveller’s cheques or cash, please do so at the Purser’s Office.


ONSHORE


Can I choose to explore independently at the ports of call? Our professional tour staff will be pleased to assist you with local arrangements in various ports of call, whether for an exclusive optional shore excursion, a private car and guide, tee-times for golf, or restaurant reservations for a memorable meal ashore. But if you prefer to explore independently that is fine. Taxis are available at most ports, but be sure to negotiate rates before you set off.


Is the port always the main destination? Usually, although there are some exceptions where the main places of interest are not on the coast but accessible by coach or train from the port. An example of this is Rome. In these cases the main place of interest is shown with the port in brackets, eg Rome (from Civitavecchia). At these ports of call, and others where the ship berths some distance from the city centre, Cunard will arrange a shuttle bus service or a city transfer service, tickets for which will be available for sale to guests on board. Guests who wish to go ashore independently of the Cunard tour programme will usually find local public transport connections and private taxis close to the port.


What are anchor ports and possible anchor ports? Usually the ship will dock in the port and you will leave by the gangway. In some ports, however, we will anchor a little way out from the shore and you will be taken ashore by tender. These ports are indicated on the itinerary by an A


we will have to anchor outside of a port and use tenders to take you ashore, these are indicated these with PA


. There is a possibility, in exceptional circumstances, that .


On voyages that have a call at a port that requires use of the ship’s tenders to get ashore, it may not always be possible for some guests with disabilities or mobility issues to access the tenders or the shore quayside. Whilst every effort will be made to enable access, you must have some independent mobility in order to step into the tender and out of it on the shore side. Our crew are not allowed to lift guests. Please be advised by our officers accordingly.


What happens to my luggage at the end of the voyage? The night before disembarkation, you will be asked to leave your cases outside your stateroom. We recommend that you do not pack valuables, breakable items and medicines. On the morning of disembarkation, after you have come through customs, your luggage will be waiting in the cruise terminal for you to identify and reclaim.


How much tax-free shopping can I bring home? Purchases made in EC countries are subject to the usual EC customs allowances. Outside the EC allowances vary. To check allowances, visit the HM Revenue & Customs website at www.hmrc.gov.uk. Purchases made on the ship are subject to non-EC regulations – check on board for what you are allowed to bring home.


To book and for current fares, visit www.cunard.com, call 0845 071 0300or contact your travel agent 211


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