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How can I keep in touch with family, friends or
business associates?
ON SHORE
All staterooms have direct-dial telephones. You can send emails
Can I choose to explore independently at the ports of call?
from the computer rooms and, where available, through wireless
communications. Fax facilities are also available.
Our professional tour staff will be pleased to assist you with local
arrangements in various ports of call, whether for an exclusive
optional shore excursion, a private car and guide, tee-times for golf,
Can I send mail from the ship?
or restaurant reservations for a memorable meal ashore. But if you
Yes, you can buy local stamps at the Purser’s Office and they will
prefer to explore independently that is fine. Taxis are available at
be happy to post your mail for you.
most ports, but be sure to negotiate rates before you set off.
What is the smoking policy on board Cunard ships?
Is the port always the main destination?
For the comfort of all our guests, restaurants, lifts and certain
Usually, although there are some exceptions where the main places
other public areas have been designated non-smoking areas.
of interest are not on the coast but accessible by coach or train
However, Cunard Line recognises that some of our guests may
from the port. An example of this is Rome. In these cases the main
wish to smoke whilst on board and has therefore designated
place of interest is shown with the port in brackets, eg Rome (from
smoking areas on its ships. Outside, on the open decks, smoking
Civitavecchia). At these ports of call, and others where the ship
is only permitted on the starboard side of the decks as well
berths some distance from the city centre, Cunard will arrange a
as the forward and aft areas of deck 10 (Queen Elizabeth and
shuttle bus service or a city transfer service, tickets for which will be
Queen Victoria). Inside, smoking is only permitted within the
available for sale to guests on board. Guests who wish to go ashore
Churchill's Cigar Lounge and Empire Casino aboard all ships.
independently of the Cunard tour programme will usually find local
Guests who enjoy pipes or cigars are accommodated each evening
public transport connections and private taxis close to the port.
in the Churchill’s Cigar Lounge aboard both ships, and we do ask
you to refrain from smoking pipes and cigars in other public areas. What is an anchor port?
On board both ships, smoking is permitted in staterooms.
Usually the ship will dock in the port and you will leave by the
As you will probably be aware, a ban on smoking in public places
gangway. In some ports, however, you will anchor a little way out
came into force in the UK on 1 July 2007. However, at the time of
from the shore and be taken ashore by tender. These ports will
going to press, detailed regulations in relation to ships had not
be indicated on the itinerary by an
A
next to the port name.
been published and no date had been set for the extension of this
Sometimes, these may be subject to change depending on the
ban to ships. It does however seem likely that the ban will extend
weather or port conditions.
to our ships and therefore have some impact on the ability of our
guests to smoke whilst on board. We will of course make sure that
What happens to my luggage at the end of the voyage?
guests are clearly informed of the position as it then stands whilst
The night before disembarkation, you will be asked to leave your
they are travelling with us.
cases outside your stateroom. We recommend that you do not
pack valuables, breakable items and medicines. On the morning
What happens if I fall ill? of disembarkation, after you have come through customs, your
The ships’ medical facilities are staffed by fully qualified doctors
luggage will be waiting in the cruise terminal for you to identify
and nurses (Queen Mary 2 has the largest medical facility at sea).
and reclaim.
These facilities are not intended or designed to provide ongoing
treatment of pre-existing conditions. If you anticipate a need for
How much tax-free shopping can I bring home?
medical services aboard ship, your special requirement must be
Purchases made in EC countries are subject to the usual EC customs
cleared in writing with Cunard before your booking can be
allowances. Outside the EC allowances vary. To check allowances,
finalised. We regret that we cannot carry guests who will have
visit the HM Revenue & Customs website at
www.hmrc.gov.uk.
entered their 24th week of pregnancy by the end of their voyage.
Purchases made on the ship are subject to non-EC regulations –
check on board for what you are allowed to bring home.
Where can I keep my valuables?
All staterooms are equipped with a safe into which you can
programme your own personal code.
How do I settle my final bill on board?
If you wish, you can register your credit card details at check-in. If
you do and are happy with your final statement, your account will
be settled automatically. However, if you wish to settle your on-
board account at the end of the voyage by traveller’s cheques or
cash, please do so at the Purser’s Office.
To book and for current fares, visit
www.cunard.co.uk, call 0845 071 0300 or contact your travel agent 227
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