222-227 CC3044 FAO 13/3/09 18:29 Page 4
What if I feel seasick?
You can even add it to your pre- or post-voyage extension for
Don’t worry – your ship’s doctor is always on hand with a remedy.
hands free travel! For more information; Call 0800 051 6414
Seasickness is best countered nowadays with an injection or
(between 2-9pm). Alternatively e-mail:
tablets, which should soon have you feeling shipshape again and
whitestarluggage@cunard.com.
settle you for the duration of your stay on board.
*not available in all ports of call
How will I know which shore excursions are available?
What about flight details?
About 90 days before you sail, you’ll receive full details of your
We may not know exact details of your flights at the time of going
itinerary and the shore excursions available on your voyage. These
to press or at the time of booking. However, your flights will be
can be requested in advance through our Reservations
on scheduled flights or recognised charter airlines (operated
Department and will be charged to your shipboard account. Whilst
under Cunard’s CAA ATOL Licence number 6294). Please see
on board, our port-of-call talks will help you get the most out of
pages 232-235 for details. About 60 days before departure,
our shore excursions.
we will send you an information pack including your flight details.
When will I receive my tickets and itinerary information?
BEFORE YOU SAIL
Your tickets and travel documentation will be with you
approximately two weeks prior to departure. However, about 90
days before you sail, we’ll send you a Shore Excursions brochure
Do I need a passport, visa or vaccinations?
together with an information pack telling you all you need to know
All travellers must have a valid passport, and some itineraries about your holiday, including flight details where applicable.
require you to obtain a visa before departure. As far as vaccinations
are concerned, this depends on where you are travelling to.
Can I travel when pregnant?
Full details of these requirements are on pages 228-231.
Guests who will have entered their 24th week of pregnancy by the
last day of the voyage unfortunately will not be permitted to travel
Do I need insurance?
with us in line with our pregnancy policy. If you require further
Yes. Cunard requires all guests to be covered by Travel Insurance. information then please call 023 8065 7757.
If you would like to take advantage of the policy detailed on
page 242, please call the Travel Insurance Booking Line on
Can less mobile and disabled guests travel?
0845 230 7136. If you already have travel insurance, please
Guests who are not fully mobile, e.g. who use a wheelchair or a
advise your Cruise Consultant at the time of booking.
scooter (for the purposes of this section “a wheelchair”) on a full-
time or part-time basis, or who have other disabilities, are
If I am sailing from Southampton, how long before sailing do I
welcome on board our ships and we can offer specially adapted
have to check in? staterooms. Disabled guests must state their disability and special
To ensure a relaxed and organised start to your voyage, we
requirements at the time of booking, after which you will be asked
operate a staggered check-in schedule. The exact time of
to complete a mobility form. However, we do reserve the right to
embarkation will be advised approximately 90 days prior to
refuse passage to any guest if, in our judgement, their physical or
departure in your pre-voyage documentation.
mental condition or behaviour renders them unfit for travel or a
risk or danger to themselves or to anyone else on board the ship,
Cunard Grills guests and Cunard Diamond and Platinum World Club
or where certain disclosures are not made.
members will also receive priority check-in and embarkation.
Guests who use a wheelchair will be able to access the majority
What happens to my luggage in Southampton?
of the facilities on board, but should be aware that they may find
that they are unable to access certain parts of the ship. Please
When you arrive at the terminal, your luggage will be collected
feel free to contact us if you have any queries in this regard.
by a porter, screened by security and delivered directly to your
Guests who use a wheelchair and those who are not fully mobile
stateroom for your convenience.
may also be restricted from going ashore at ports where launches
are necessary. These ports are shown with an
A
symbol on
What happens to my luggage at international airports? each itinerary.
When you arrive at the international airport on the day of
embarkation, you will be met by a Cunard representative who
Can I change my holiday after booking?
will arrange for your luggage to be taken to the ship and placed
Please see Booking Conditions clauses 13-18 and clause 25 on
in your stateroom.
pages 238 and 239 respectively.
Can I send my luggage in advance?*
Yes you can. No more lifting suitcases, luggage check-ins, or the
hassle of baggage claims and customs clearance. With just one
call, Cunard’s exclusive White Star Luggage Service can handle the
rest. We’ll pick your luggage up at home and have it waiting for
you in your stateroom. And we’ll ship it right to your front door at
the end of your voyage.
To book and for current fares, visit
www.cunard.co.uk, call 0845 071 0300 or contact your travel agent 225
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224 |
Page 225 |
Page 226 |
Page 227 |
Page 228 |
Page 229 |
Page 230 |
Page 231 |
Page 232 |
Page 233 |
Page 234 |
Page 235 |
Page 236 |
Page 237 |
Page 238 |
Page 239 |
Page 240 |
Page 241 |
Page 242 |
Page 243 |
Page 244 |
Page 245 |
Page 246 |
Page 247 |
Page 248 |
Page 249 |
Page 250 |
Page 251 |
Page 252