p46-47 letters sep26 23/9/08 16:20 Page 45
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letters
Cosmos ‘doubled flight My car was damaged in Congratulations, TTG, for
prices on day XL went bust’ Gatwick Airparks holding a great awards night
On hearing about the demise of XL, I arrived I read Sally Dixon’s complaint about Gatwick
early at work to start the long job of securing Airparks with interest (TTG September 12). Well done on an excellent TTG Travel Awards.
alternatives for lost holidays and flights. I parked my car with them for a week in early James Nesbitt was a great choice as host.
A family who had booked to Lanzarote for September. Unfortunately, my partner and I Richard Calvert soon-to-be Thomas Cook
half-term had paid £2,400 in total. The only were delayed and very tired, and did not check
availability on the same dates were Monarch the vehicle on our return. Interestingly, it was Last night was the best awards ever. You all
flights with Avro/Cosmos for £3,199. parked away from other cars in a dim corner. deserve huge credit. Paul Cleary Caribtours
While awaiting notice from Advantage on The next morning, to our great distress, we
which operators would be accepting Deeds of saw white paint splattered over the passenger Even though we were losers (!), the whole event
Assignment, I monitored the Avro flights. door, which cost a great deal to clean off. was fab! Well done! Lisa McAuley Avis
Throughout the day the flights rose in price to Airparks quoted us their terms and
£3,605, then £4,550, £5,103 and finally £6,000! conditions, which ended the matter for them. The evening had a real buzz.
I contacted Cosmos for an explanation But I would like an investigation carried out, Richard Carrick Hoseasons
and Mr McCreadie justified this profiteering as this ruined the end of our holiday.
because of unprecedented market conditions. It was the first awards I have been to at which
He even had the cheek to sign off with “we run Amber Clare everyone listened to every category in detail.
our businesses on ethical foundations”. area manager, Brockmans Travel Services Brian Young On Holiday Group
Presumably, had XL not ceased trading on
Friday, Avro would not have doubled their flight You took “glitz and glam” to a new level!
prices that day then! Airport Connection transfers Sheena Darby Future Travel
use proper child seats
Name and address supplied
We at Airport Connection, a transfer operator The best awards night I have been to – and I
■ TTG would welcome a response from in Paris, would like to assure readers that the have done a few! Teresa Walsh Medhotels
Cosmos/Monarch Airlines safety of all our customers is paramount to us
and we ensure that children travel with EU reg- Wow! What a great night. Absolutely fantastic.
ulation child seats (TTG September 5 and 19). Patrick Lucan Travelport
Heathrow is a national asset
and needs room to grow
■ Read the winners’ words, pages 48-67
Michael Klasing
It seems odd that those against the expansion managing director, Airport Connection, Paris
of Heathrow – in the context of regional airport
What do you think?
usage – appear to regard it as some kind of
“either/or” debate. Why should that be? Thank you, PATA partners, Letter of the week wins
Moreover, why do these commentators try to for my passage to India a £20 voucher from
refute the facts about declining Heathrow con- What a treat to be invited, through the Pacific Amazon or iTunes.
£20
nectivity when those facts speak for themselves? Asia Travel Association, to experience India. The deadline for letters
Lastly, are those in our industry who are Six agents were hosted by The Oberoi Group, is 10am on Tuesday.
against a third runway the only people on our Travel Corporation of India and Jet Airways on We need your name, job title and company
island who have not suffered needless hours of a whirlwind visit to Mumbai, Udaipur, Shimla address. These will be withheld on request.
their lives travelling through that airport? and Delhi; our feet barely touched the ground. Priority is given to letters sent exclusively to
Do they not have any concept of what that I am sure I will revisit, at a more leisurely TTG. We reserve the right to edit letters.
does for the reputation of UK plc? pace, to see those essential sights we didn’t Email: ttgletters@ttglive.com
I write as an operator at Heathrow, and with manage this time – and to shoot that pesky Fax: 020 7921 8033
flights from many of the UK regions. monkey that stole my glasses! Blog: Or why not have your say online?
Write a blog at yourspace-ttglive.com
Name and address supplied Pat Waterton manager, Langley Travel
Entry deadline today!
Recognise.
The winners of the agent
categories at this year’s
Reward.
ttgbusiness Awards will
Tuesday December 9, 2008
be heading for Shanghai,
Radisson SAS Portman Square, London
Inspire.
courtesy of British Airways
and Jumeirah Hotels
To enter the awards or nominate, visit www.ttgbusinessawards.com
For further information please contact: For sponsorship opportunities contact:
Ellie Spreckley, ttgbusiness event co-ordinator Jamison Nesbitt, sponsorship director
sponsored by:
tel: 020 7955 3751 tel: 020 7921 8457
email: espreckley@cmpi.biz email: jnesbitt@ttglive.com
26.09.2008 47
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