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Learning Management
Feature
are in place, usually in larger organisations, learning management systems adapt
By collaborating in this way users will
because the different systems each meet a to changes such as Web 2.0? Jay
become a part of the learning process even
different requirement, often for different Cross defines Web 2.0 as “a social
when they themselves are not the learner.
departments or subsidiaries. Learning phenomenon in which people participate
This is a great opportunity for trainers to
experts such as Donald H. Taylor agree that using social software such as blogs, wikis,
harness the collective wisdom of their
ideally, organisations should utilise just podcasts, folksonomies and mash-ups”.
organisation’s staff and add to their learning
one LMS to avoid unnecessary costs and This social and interactive phenomenon
resources. As they become more embedded
prevent learning processes from becoming is set to become increasingly important
in the process, learners will increasingly
too complex and inefficient. in learning especially as the Web 2.0
‘pull’ their own learning from the LMS
generation graduates and joins the
instead of the training department using it
as a tool to ‘push’ learning out to users.
Figure 1: Implementing LMS
With web-based systems becoming more
established, SaaS (Software as a Service)
1 Identify a clear business training need
offerings are also set for growth. Learning
2 Have a person with clear responsibility and time for the project
Management Systems provided via SaaS
3 Make sure IT are involved and support the LMS project
are online, on-demand solutions that are
4 Think through your customisation requirements
deployed quickly and effectively ‘out of
5 Planning: Set realistic timelines
the box’, with fast implementation times
6 Budget for the entire project
and flexible pricing options. It is an ideal
7 Start with content
solution for organisations that require
8 Pilot: Use a phased approach and flush out any user, content,
little customisation and an instant fix for
technical and support issues
managing their training and as a result,
9 Ensure that you test before going live
we will see increasing numbers of LMS
10 Train the trainers
providers offering this kind of service.
11 Support your users
12 Maintain your success
As e-learning and technology in general
continue to evolve, it is not just your LMS
that needs to develop in tandem, but also
your organisation’s learning strategies and
approach to managing training. Dealing
It can take a major organisational shift workforce. Good LMSs have long featured with languages, compliance requirements,
or a strong learning leader to champion collaborative functionality such as message increasingly tight budgets and more
the cause for adopting one LMS. But the boards and online forums. But with the new product training than ever before
benefits can be significant. Obviously huge growth of social networking sites remain constant challenges for training
changing suppliers can be a disruptive like MySpace and Facebook, these types departments. Now added to that will be
process but this can be minimised through of online interactions have become the need to provide collaborative, social
careful planning and a good LMS will link to increasingly familiar to all types of learner. software for today’s changing learner and
existing HR systems without causing much As a result, online communities within incorporate other aspects of Web 2.0 such
disruption. Whilst implementing your chosen LMSs are set to experience much higher as serious gaming and mobile learning. But
LMS, other training systems should be usage in the future. first and foremost, a Learning Management
maintained until the integration is complete.

System should link in with your
This will make the transition easier for your
Collaboration on ideas and the creation of
organisation’s overall strategy and objectives
learners and mean the old system(s) can
learning content will no longer be just a
and provide a valuable contribution to
simply be switched off when the new LMS
‘nice to have’ but will become the norm.
overall business performance.
is in place. People often have low tolerance
Increasingly, user-managed content will
levels to change so plan for this – promote
be created either via Wikis or through
the change as a positive move and keep
collaborative authoring tools. Elliott
Martin Belton is Sales & Marketing
Director at e2train. For further
consistency in areas like vocabulary and
Masie has confessed he is “very excited
information visit www.e2train.com or
terminology to minimise disruption.
about the role that user-created content attend the free seminar at 12:45 on
can play in a learning and development
Thursday 20 November at the World of
Adapting to change; Web 2.0 and
Learning 2008. For more information or to
programme. Increasingly we will find ways
pre
-
register visit www.learnevents.com or
beyond…
to turn to our employees and colleagues call +44 (0)20 8394 5171.
And so to the future. Just how will
to create learning content.”
Learning Magazine
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