000682 - Andrews Sykes 25/9/08 17:15 Page 2
EXECUTIVE
REPORT continued
new routes to market, and there is a real passion throughout the
group,” says Paul Wood.
Much of the air conditioning equipment hire business is still driven by
hot weather. However, National Accounts Sales Manager,
Nick Campey, says the company is working with facilities
management operations to pro-actively consider ‘what if’ scenarios
and to plan for eventualities like air conditioning failure in computer
server rooms. “Working with our hire specialists, they can identify the
potential requirements in the event of issues with overheating, so that
the correct units can be deployed quickly if they should ever be
needed,” he says.
Sykes Pumps has introduced 4in super-silent models made to its own specification.
opening a new branch in Plymouth to service significant new The company recently invested in a fleet of new 26-tonne delivery
business won in the area, and we will decide how it should best lorries with HIAB lifting capability to meet increasing demand.
operate in tandem with our existing facility in Bovey Tracey, also in They satisfy the government’s latest CO2 emission targets and
Devon. We constantly re-assess how we operate to ensure we comply with London’s emissions zone criteria. Furthermore, in August
maintain the highest standards of service. 2007 the group attained accreditation to the ISO14001 environmental
standard, enhancing its green credentials amongst clients for whom
Environmentally friendly products
this is a key consideration. “Environmental awareness is part of our
“We want to build on our specialisms. Equipment such as pumps are business culture,” says Paul Wood. “It also influences our fleet
typically associated with ‘dirty’ industries like mining, quarrying and requirements: we recently introduced 4in super-silent pumps,
construction, but the cleanliness of our facilities and of our equipment made to our specification, which are fully bunded to prevent fluid loss
shows our high service standards. We are also investing in quieter, and are ideal for noise sensitive locations and near water sources.
more environmentally friendly products, and trying to make our
business less seasonally dependent.” “We continue to appoint new personnel, and we currently employ
approximately 400 staff in the UK. We have particularly recruited
Andrews Sykes Hire has 30 depots in the UK, and it is estimated that more service engineers, as this aspect is so crucial to our operation.
95% of the population are within a 90-minute drive of their nearest They make fortnightly courtesy visits to check on pump installations,
one. The organisation also has three outlets in Holland, one in for example. This preventative maintenance reduces the risk of
Belgium, two in the United Arab Emirates, and a subsidiary business, breakdown and is greatly appreciated by our customers. We also
Rentacool, in Miami. “We have positioned ourselves as a solutions have more field staff based remotely and working from home.
provider, not just an equipment hirer,” says Paul Wood. “We work with This reduces our cost base, but more importantly it improves our
customers to choose the right equipment, deliver it, commission it response to customers. We are constantly striving to do things better
and collect it at the end of the contract. and to offer even higher service levels.”
•
“Our Sykes Pumps business has grown at a rate of approximately
www.andrews-sykes.com
50% annually in recent years, helped by winning new water
authorities business and, particularly last year, extreme weather
conditions. Andrews Chillers has enjoyed 25% annual growth over the
last three years. Andrews Heat for Hire operates in a mature market,
but it obviously still offers opportunities, and our Andrews Boilers
operation is growing very rapidly.
“Many strong opportunities”
“We are diversifying within the markets we already serve.
Obviously the building industry has been a major source of business
in recent years, but we are developing other niche markets within
construction, such as supplying equipment to underfloor heating
installers, and other segments such as telecommunications, utilities,
IT installations and refineries. We see many strong opportunities and The company has recently invested in more vehicles for its delivery fleet.
40
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52