60 IT careers case sTudIes
me excellent training to help me become an understand their needs plays an important
IT professional. part in my day-to-day responsibilities. I’ve
also learned the importance of teamwork,
I work as part of a team that provides as working together and collaborating with
support for a web-portal application. I have others helps to deliver results efficiently and
to communicate with clients on a daily on time.
basis, investigating and resolving problems
as well as designing, developing and I’ve received training in a range of skills,
documenting application enhancements. from communication to Java programming.
My only involvement with technology at
university was using word processors,
“Every call I deal
so I really have surprised myself with the
with is different,
technical skills that I’ve developed.
Philip Yeung
keeping my job
I work mainly in an office environment but
IT consultant often have to travel to meetings, depending
IBM
interesting and
on the project. There’s always a lot going
challenging”
on outside the workplace, whether it’s
BA English Language and Literature, go-karting, nights out with my team or the
University of Leeds after-work football league.
The sheer number of users we support
The challenges and influence of the IT means that every call I deal with is Coming from an arts background I never
industry have always appealed to me, even different, keeping my job interesting and thought it would be possible to develop
though I studied an arts-based degree at challenging. In my first project I’ve already and learn so much in just a year; the
university. In my final year I spent a lot of encountered a large variety of clients and training I’ve received really has been
time in the university careers centre to find developed skills in an even wider range fantastic. I can only think of one low in
employers who would consider applicants of technologies. Communication skills are my first year – losing in the finals of the
from non-IT backgrounds and could offer essential – being able to listen to clients and summer five-a-side football tournament!
Having identified an area in which he was you realise how many different roles are
keen to develop his career on finishing out there. You can really build your own
his degree, Adrian applied for the MACH brand and specialism here – from data
(Microsoft Academy College Hires) display to visual design to UX lead roles to
scheme. “I think in a way it was more big picture consultancy.
stressful for me because I knew what I
stood to lose. This was the place I wanted “But,” Adrian continues, “it’s not just the
to be and that wasn’t just based on an exposure to the business that makes
aspiration, but actual experience.” the MACH scheme so invaluable: you
develop important professional skills too,
“The more
get the chance to travel, and get fantastic
support and feedback from your mentors
projects you
and managers.”
adrian collier
user experience consultant
work on, the
Having developed interface demos for
Microsoft
more you realise
education, lifestyle and entertainment in
Computing, Bournemouth University
how many
the UK, Adrian is now off to Seattle to
join the Popfly team, looking at a web
different roles
mash-up creation tool designed to make
It was during his internship at Microsoft that
Adrian discovered his passion for working
are out there”
programming more fun and accessible.
on the end-user experience. “What I loved “Popfly is a really cool product, with lots
about working with the end user is that it’s Having pitched his passion for user of potential. Where it goes from here is
all about solving problems with people and experience at the assessment day – and really open, and that’s the best thing about
creating things in collaboration with others. been successful – Adrian soon discovered being at Microsoft – there are so many
It’s a journey of discovery for everyone,” the vast range of roles available to him: possibilities and you’re given freedom to
says Adrian. “The more projects you work on, the more find the right job,” adds Adrian
gradjobs.co.uk
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