“The fact that our staff could study for different ITQ
levels, depending on their knowledge and ability
was key to its success in our club.”
Jason Beever, Wimbledon Racquets
IT User Skills e-skills Passport technologies have also been adapted
Ensuring people have the increasingly sophisticated
by fellow-SSC Skills for Care for their own sector.
skills to use IT effectively on a daily basis is an ongoing More information is available at www.e-skills.com/itq
priority for e-skills UK. Although there is significant and www.e-skillspassport.com
public funding in this area, research showed that
employers were confused by the myriad of IT user “BT is keen to work with e-skills UK to promote
qualifications and courses this funding supports. greater ICT awareness into all areas of the UK
To help improve this situation, e-skills UK brought
population. As the UK depends more and more
together employers, training providers and Awarding
upon a knowledge economy, ICT skills will be a
Bodies to design a new approach. Together, we
key differentiator for success.”
established an IT user qualification, ITQ (SVQ in Ronan Miles, BT Client Services
Scotland), which provides flexibility, and even allows
for the inclusion of specialist or bespoke units. It “The CAD Centre (UK) is delighted to continue
recognises that while all organisations need IT skills, to work with e-skills UK in Wales, helping to
these vary in level and type depending on individual transform work-based ICT training. We are
business needs and the use made of technology in particularly delighted with the development
the organisation. ITQ even allows for the inclusion of unit-based ITQ funding that resulted from
of specialist or bespoke units. Existing courses working with e-skills, employers and the Welsh
and qualifications that meet employer-defined skills Assembly Government.”
requirements can be included. This means that people
who have achieved a qualification, such as ECDL or
Ali Anwar, CAD Centre (UK) Ltd
CLAIT, can use these to contribute to an ITQ.
A key benefit of ITQ is that an individual can achieve
a qualification which is easily understood by
employers, yet is highly flexible in terms of content,
Promoting technology-enabled lear
ning

delivery and assessment. ‘E-learning’ makes an important and gr
As a result of this reform, the number of separate IT
contribution to skills development. It supports the
owing
user qualifications has now been reduced from more
delivery of flexible, tailor
ed, on-demand lear
than 600 to fewer than 300. More than 40,000 people
can suit employers and lear
ning that
ners alike.
a year begin an ITQ qualification. e-skills UK led a pr
oject for the Lear
ITQ is supported by the e-skills Passport, an easy to
Council on behalf of all Sector Skills Councils to raise
ning and Skills
use online skills management tool which allows users
awar
eness amongst employers of the benefits of
to assess their current IT skills levels, identify training
technology-based lear
ning. This included a popular
needs, set targets and record achievements. More
interactive website, and a major r
than 29,000 e-skills Passports are being used by
to articulate the business case for employers.
esear
ch pr
ogramme
individuals to track progress in IT user skills, and the
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