Existing workforce
The challenges we identified:
Skills needs for IT & T
elecoms pr
ofessionals wer
e rapidly changing. Gr
owth was incr
easing

• ecruits was becoming mor
e dif
ficult as

in higher skilled r
oles, and the upskilling of new r
traditional entry-level jobs wer
e being sour
ced of
fshor
e;

•
The qualifications envir
onment was complex and not a good match to employer needs;

es of IT exploitation, which was a
•
The UK lagged behind other nations in key measur
particular pr
oblem for smaller companies; and,

ecognised

•
Ther
e was significant investment of public funds in IT user skills development, but this did
esult in qualifications that wer
e widely r
not necessarily align to employer need or r
by employers.

We set out to develop:

oved business

•
The existing workfor
ce so that it can make the most of technology for impr
performance.
Our work has included:

ning Strategy;
•
Developing a Sector Qualifications and Lear
Updating IT & T
elecoms Appr
enticeships;
•
Establishing an IT Pr
ofessional Development Pr
ogramme for new IT pr
ofessionals;
•
•
Creating the Business IT Guide to help smaller companies; and,
•
Reforming IT user qualifications.
Key achievements to date:


ofessionals have been incorporated
•
Inter
nationally-r
elevant vendor qualifications for IT pr
edit’ framework;

om
into the gover
nment-r
ecognised ‘qualifications and cr
ow with mor
e than 3,600 completions a year fr
•
Appr
enticeships have continued to gr
mor
e than 700 employers;


A new benchmark standar
d and qualification for IT pr
ofessionals in the early years of
•
their car
eers has been defined with employers;
eady being used by

•
The online Business IT Guide service has been launched and is alr

mor
e than 1
,500 companies in England and Scotland;
onment, with the

•
Ther
e has been a major simplification of the IT user qualification envir
educed fr
om mor
e than 600 to less

number of publicly-funded qualifications being r

than 300; and,
e now beginning the employer designed IT user
•
Mor
e than 40,000 people a year ar e being used by individuals to support
qualification ITQ, and 29,000 e-skills Passports ar
their ITQ pr
ogress.

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